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Bt Doctur

Do not buy from Palmetto

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The issue with PSA is when you order ammo. Most of my past orders from them were for rifle ammo and every time I had to call them after waiting 2 weeks for it to ship to remind them no FID card is needed for rifle ammo. Surprisingly, the very next day I get shipping notification. They do have very good deals, but like others have said don't expect fast shipping from them if you need it right away.

 

Regards,

 

TokenEntry

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I've ordered a ton of stuff from PSA and never really had any issues.

 

I jumped on their Black Friday deal for the VP9. It was a bit slow to ship but it went out, I wasn't worried because I didn't have any P2P anyway and was waiting on approval. When I finally went to pick up my pistol, turned out they had sent mine to some Asian guy in Ohio and his to me. Was kind of funny when my gun arrives with some Asian guys name on it. Oh well, either way, we both got our guns so no harm.

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Here was my experience for a first time order of 9mm and .45 ammo on March 7:

  • Immediately received an order confirmation email (9:05 am)
  • Immediately responded to the confirmation email with a scanned copy of my FID
  • 5 hours later (2:24 pm) received a response from "Jason A, Customer Service Approval Desk" that confirmed receipt of my FID
  • Received confirmation 6 hours later (8:21 pm) that my order had shipped, including UPS tracking numbers

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I'll pile on my support.

 

I'm in their system and have ordered handgun ammo before. I must be marked as "FID on file".

 

I jumped on the Federal deal for 9mm on Tuesday with free shipping. UPS shows it arriving tomorrow. After rebate, I'll have 1,000 rounds of brass cased 115gr for $159.

 

+1 for PSA from me

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I've been on hold waiting for Palmetto to pick up for 10mins now so I can check an order I put in 9 days ago. I'd like to get my stuff before that scumbag Murphy bans everything. I'm gonna stay on hold to see if anyone ever picks up. I've got it on speakerphone.

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OK, 25 minutes for Tameka (sp?) to pick up and tell me they're heavily behind due to Christmas sales, which I can understand, but 25 minutes on hold for customer service is shameful. I expect current orders to be shipped a helluvalot quicker than 10 days. Wow.

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I've had this issue a dew times when ordering ammo from them.  Everything else (BCG, trigger kits etc) come flawlessly.  As soon as I email them about the ammo - they have my info - the shipment email comes the next day.  They've said they have my account marked as ID verified, but I haven't ordered from them anymore because of the hassle.

I order from Midway now.

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