MLappin

Well, I hope I am not giving you what you already have, but in terms of phone numbers, I am assuming that the rebate was sent to/processed at Accokeek, so the first step would be too call that site (800-237-3882). If you have exhausted that option, the alternative option to contact customer service would be by asking the question through the customer support webpage. Directions This link has the instructions, and the main page for customer support, in case you haven't been there yet, is http://www.berettasupport.com/ With all of that said, I would just box them back up with a brief letter, and supporting documentation, and just send it back to Accokeek, and make sure contact info is provided in case there are any questions. That certainly depends on your trust level, but my two cents is that they likely aren't going to try and cheat you out of a pair of free mags.

Saw this post while doing a Google search for "Fastfire II" and "CX4", but thought I'd take the time, make an account, and try to give some useful input (and doing this on my BlackBerry, while getting my 6mo old to sleep, so please bear with). Full disclosure... I am passionate about Beretta's, so I am somewhat biased. However, the reasons I am passionate about them is because of quality, reliability, and because of the pride Beretta has in their product. Beretta is the world's oldest family owned company, with nearly 500 years of history. They are one of the few companies this day and age that are not simply concerned about bottom line, but also about standing behind every product they put out. I currently own four Beretta's, have owned others prior, and even bought a Tomcat for my mom for her first CCW after my dad died. To this day, the only malfunctions I have ever experienced were due to bad primers, or in one case, a poor quality mag (what do you expect out of a 30 round no-name mag for $12?). Anytime I have dealt with Beretta USA, or have heard of experiences with Beretta USA, they have all been positive. When I got my Beretta 92, it was an LE trade in ($300, with minor holster wear, near mint internals, and tritium sights w gas still charged). I called asking about a user guide, so I would have a copy to go with the gun when I give it to my son one day. 5 minutes on the phone, and 72 hours later, I had a Beretta 92 user guide in my hand for that gun, no charge. My buddy got an LE trade in as well. He called them up letting them know he got an LE trade in, and asked about getting an inspection. Long story short, he got it back a few weeks later, fully inspected, and they swapped out the used spring for new, all for just the cost of shipping. Now, with that said, the CX4 is a fine weapon. It is fully customizable, which for someone like me, who prefers to overprepare rather than under, it is perfect. It comes standard with a side rail, a slide out bottom rail, two mags, cleaning kit, typical paperwork, and a really nice molded hardcase. Optionally, you can add a top rail, 2nd side rail and a 2nd bottom rail, giving you 5 in all. Beretta sells a variety of foregrips, a barrel shroud, and a few other odds and ends. You can easily set it up righty or lefty in minutes. Disassembly is the easiest on any rifle/carbine I have fired. push out one pin/plug with your finger, slide the two halves apart, take off the charging handle (or in my case BOTH of them. Like I said about overpreparing, in case my dominant arm is incapacitated for whatever reason, I can still easily ready the weapon), slide the bolt assembly out from the fixed barrel, and you are done with all major components. You have the option to go 9mm, .40S&W, or 45ACP. 9mm and .40 are solid performers, but .45 seemed "ho-hum" when I fired it. From articles I have read, the 9mm and .40 show a noticeable increase in velocity, whereas the .45 not so much. I believe the .40 is gaining approx 200 fps vs the PX4 in .40, but I have honestly not tested them myself with proper instrumentation. Finally, as you said earlier, you wanted to match calibers, in order to only purchase one ammo type. The CX4 takes it a step further, for those who either own a Beretta pistol, or plan to own one, as the 9mm and .40 can be configured to not only shoot the same ammo, but use the magazine of the respective Beretta pistol you own. I purchased my CX4 in .40, to accompany my PX4 .40. At the time, we were living in a neighborhood that seemingly turned ghetto overnight, and there were multiple instances that we ended up with multiple police cars blocking off our street due to home invaders on the loose. So, multiple times, I opened the safe, gathered the PX4 and mags, and got my wife and kids locked up in a room, then grabbed a rifle and stripper clips, in order to keep watch until the authorities arrived, and suspects apprehended. It was this real life experience that showed me the true value in a pistol/pc carbine combo. I purchased the CX4, and set it was already set up to accept the PX4 mags. Only one incident occured after the purchase, and then we moved next to the country club, but in that final experiences, precious seconds were saved as I grabbed the guns and a handful of mags that worked in both guns. Now, let's say I sell my PX4, or it is off to the gunsmith, and I had a Beretta 96 (also .40) laying around, the CX4 can be modified with a magwell insert to accomodate the 96 mags also. Same goes in the 9mm. It can use PX4 or 92 mags with a simple conversion. Ultimately it will come down to what you intend to use it for and your budget. The most widespread complaint I have heard is the trigger on it feels off. I am being completely honest with you when I say this, but if that is the biggest complaint, there is not much to not like about this gun. This is where intended use comes into play. Could the trigger feel crisper? Most certainly, and there is an aftermarket kit that can help achieve it. If your intention is to use the carbine as a fun gun, or for competitiom, the trigger is a weakness. If you are using it primarily to save your life, I am not sure it will be a big issue. I have fired all three calibers on the range, and the trigger pull did not keep me from cutting out a large hole where my 10 zone used to be using iron sights only. I have a hard time beleiving that in a high stress situation and your adrenaline is surging that the feel of the trigger will effect your results. On the flip side, I have no personal experience with using hipoint guns. I have heard good and bad for them, and personally know two people who own them. I cannot give you a good, credible review of how they function, and will not be one of those typical know-it-all board posters, who have an answer for everything, and in turn make up something I have no clue about. The one thing I can say, however, is that the two people I know that have them (one being a co-worker) always seem embarrassed that they own one. In fact, when the topic is brought up with the co-worker, he first qualifies the response with "I got it as my first gun in college, and couldn't afford anything else." not saying that pride in ownership is going to save your life in self-defense, but I must say, I personally need every advantage I can get. If someone has the jump on me, I would rather have a gun with a solid reputation, that I know goes bang when I want, and that I am proud of, rather than the one that I am having to justify. Here is the bottom line, from my advice, as it is long, and you probably will not read it all... Be true to yourself. Knowing what you want begins with knowing why you want it. While Beretta has the qualities that give me comfort, the same isn't true for others. Why my buddy is orgasmic about Glock and Sig, I do not get, but I do not need toN because they work for him. If price is the biggest concern as to why you would rather get the "couldn't afford anything else" type of gun, rather than a higher priced brand, even if you do not buy, do yourself a service. Go to gunbroker.com, and find a guy named Ray Tanner (tannerguns). He sells CX4's in 9mm and .40. I got mine from him. He is a good guy. He is quick to reply, keeps you updated on status, and is all business. My buddy is a dealer, and sells me any gun I want at $25 over cost. The best he could get on the CX4's was $750, my cost. Through Mr. Tanner, I got a NIB CX4 .40, and to my suprise, it came equipped with the optional top rail. My price, shipping and all, was just over $600. It is a little north of your range, but for all you are getting, combined with his 60 day layaway ($100 deposit, and balance in full within 60 days) it's hard not to justify financially. I am in no way affiliated with the guy, so I hate to sound like a commercial, but he impressed me, and I am gonna get the 9mm CX4 from him after I get my desert eagle. All the best with your decision, if you haven't made it yet. If so, maybe someone else will get some use of it.