Went to the Bullet Hole for the second time yesterday with my fiance. It was her first time. We were greeted nicely quickly seen to. I had to purchase 9mm ammo at 13.99 a box which is perfectly priced for me, 5 targets and 1 hour range time total was under 50 so was kick ass. Rangemaster was active, attentive and easy going. No screaming if you make a beginers mistake and recomendations on how to remember how not to make them again. I will say, and i know it means business is good, we were lucky we got there at 11 am. They open at 10 and by 11 we got the second to the last slot. After much trepidation my fiance picked up my SPringfield 9mm and started shooting...needless to say 50 minutes later she was grinning like a little kid and asking about her own gun. They did some work on my SPringfield 9mm xdm 4.5 there the last time i was there while i waited and it was done quickly and decently priced.