Bought a pair of their 47D mags for my 1911 a few years ago. About 1 year ago, one of the base-pads cracked and broke. they sent me a new one once I contacted them. Fast Forward to 2 weeks ago, the other mag's base-pad cracked and broke off while firing my 1911 at CR. No injury or dropped ammo. I contacted them and they sent me 2 new ones. Other than the base-pads cracking and breaking no other issues. Great to do business with a company that stands behind its products.