tech610 1 Posted September 29, 2022 I would like to find out if anyone had recent success to enroll into US Law Shield program. I first tried to enroll in March 2022. I went through the online enrolment but I never get a confirmation of enrolment and my credit card was never charged. I called their support and I was advised to try again later, maybe some kind of a glitch on their website. I tried again in a few days later and nothing happened again. So I made another attempt on 9/15/22 and I got exactly the same result: my enrollment didn't go through. This time I followed the onscreen advice and sent an email to [email protected]. I did not get any answer from them still. My email did not bounce so I know that it was delivered. At this point, if what happened is any indication of a future service provided from USLawShiled I'm not even sure that I want them. They are heavily advertised on ANRPC (I'm a member) , GunForHire and Evan Nappen. I decided to get advice here first before I call USLawShield again and also ask ANRPC for help. Thank you. Quote Share this post Link to post Share on other sites
1LtCAP 4,258 Posted September 29, 2022 following Quote Share this post Link to post Share on other sites
M1152 713 Posted September 29, 2022 I tried to enroll in July and had some issues with the website. I called and had them do it over the phone and received the welcome letter about a week later. IMHO it’s worth it with the ANRPC membership. A few people were recently trashing it in another sub-forum but since there are two sides to every story I'll give US Law shied the benefit of the doubt Quote Share this post Link to post Share on other sites
Displaced Texan 11,647 Posted September 29, 2022 I enrolled online in April, no issue. Call them. Quote Share this post Link to post Share on other sites
JackDaWack 2,894 Posted September 29, 2022 47 minutes ago, FXDX said: IMHO it’s worth it with the ANRPC membership. What is the benefit woth ANJRPC? As a member I'm interested and was looking at US Law and Sheild. Quote Share this post Link to post Share on other sites
M1152 713 Posted September 29, 2022 37 minutes ago, JackDaWack said: What is the benefit woth ANJRPC? As a member I'm interested and was looking at US Law and Sheild. it was a % off and two months free IIRC. I don’t remember if that was a limited time offer or not. You’ll obviously need your ANRPC member # to get it whatever benefit is currently being offered. I also added the out-of-state coverage add-on. 1 Quote Share this post Link to post Share on other sites
1LtCAP 4,258 Posted September 29, 2022 just outa curiousity........is there a possibility that we can't access the website here due to philthy phlils ban on insurance? Quote Share this post Link to post Share on other sites
JackDaWack 2,894 Posted September 29, 2022 8 minutes ago, 1LtCAP said: just outa curiousity........is there a possibility that we can't access the website here due to philthy phlils ban on insurance? I was on it last week? They've been sending me emails too, to sign up. Quote Share this post Link to post Share on other sites
tech610 1 Posted September 29, 2022 41 minutes ago, 1LtCAP said: just outa curiousity........is there a possibility that we can't access the website here due to philthy phlils ban on insurance? That is also my suspicion. I've been getting their emails since my first attempt to sign up in March. We can access their website alright, it is just it wouldn't let you enroll. What I'm really unhappy about is that nobody at USLawShield answered my email about my problem getting signed up online. It may sound petty to some people, but it makes me wonder how responsive will they be when I really need to speak to one of their lawyers. I'm pretty sure that if I call them or escalate to ANJCRP that I will get enrolled that way, but it would be nice if someone there answered my email, so I can hear from them directly. Quote Share this post Link to post Share on other sites
Displaced Texan 11,647 Posted September 29, 2022 I know @GRIZ uses them and he is in NJ.. Quote Share this post Link to post Share on other sites
M1152 713 Posted September 29, 2022 2 hours ago, 1LtCAP said: just outa curiousity........is there a possibility that we can't access the website here due to philthy phlils ban on insurance? Nope, its likely some local network issue like a browser issue or add-on like a ad-blocker. Just logged in and no problems. but you're correct on the insurance, its only legal help for nj edit: just to be clear I only had a website issue with the initial sign up process. It went through the sign-up procedure but it never charged my credit card. Once I realized I didn’t get a credit card alert that’s when I called and had them do it.. Quote Share this post Link to post Share on other sites
tech610 1 Posted September 29, 2022 Yes, that is exactly what happened to me. I tried to sign up using different browsers and I also tried it using my android tablet. The enrollment failed on all of them. I'll have to call them and have them to do it for me. It would be nice though to get someone from them to answer my email. Failure to answer your potential customer email is usually an indicator of a poor customer service. I hope their support of existing customers is up to their advertising. Unfortunately being in NJ there isn't much choice. Quote Share this post Link to post Share on other sites
Displaced Texan 11,647 Posted September 30, 2022 26 minutes ago, tech610 said: It would be nice though to get someone from them to answer my email. Failure to answer your potential customer email is usually an indicator of a poor customer service. I hope their support of existing customers is up to their advertising. Unfortunately being in NJ there isn't much choice. I’ve emailed them with a couple of (stupid) questions and found them very responsive. Quote Share this post Link to post Share on other sites
dilbert1967 145 Posted September 30, 2022 3 hours ago, FXDX said: Nope, its likely some local network issue like a browser issue or add-on like a ad-blocker. Just logged in and no problems. but you're correct on the insurance, its only legal help for nj edit: just to be clear I only had a website issue with the initial sign up process. It went through the sign-up procedure but it never charged my credit card. Once I realized I didn’t get a credit card alert that’s when I called and had them do it.. I've been a member of US Law Shield for four years. It is not insurance. It's classified as a legal defense fund. Their 800 number for legal assistance is monitored 24 hours a day, 7 days a week. I attended a Law Shield presentation given by Evan Nappien in South River several months ago and he was carrying the phone with the 800 number. It rang during the presentation so I know the methodology is real and it works. Quote Share this post Link to post Share on other sites
M1152 713 Posted September 30, 2022 8 minutes ago, dilbert1967 said: It is not insurance. We were already in agreement there, anyone that has been a forum member here since the Murphy administration knows or should know the deal Quote Share this post Link to post Share on other sites
tech610 1 Posted September 30, 2022 Thanks to all of you for your input. I'll try to enroll over the phone soon. I'll post an update then. Quote Share this post Link to post Share on other sites
tech610 1 Posted September 30, 2022 Joined successfully over the phone this morning. I asked the lady who did my enrolment, why I couldn't do it through the website and she said that they have a new system and they are still fine tuning it. I've used my ANJRPC promocode and they asked for my membership number which I think is good. Thanks again to all who contributed to my question. Quote Share this post Link to post Share on other sites
LeaveNJ 37 Posted October 1, 2022 By any chance are you using a VPN service? Sometimes, if you connect outside of your state or country, the credit card transaction will fail. Quote Share this post Link to post Share on other sites
tech610 1 Posted October 1, 2022 No. I didn't use VPN, when I tried to enroll on line. Quote Share this post Link to post Share on other sites
RadioGunner 218 Posted October 1, 2022 To get the ANJRPC discount you have to call and they verify you. I called and no problem. They of course tried to upsell me but it was a no pressure upsell. Quote Share this post Link to post Share on other sites
tech610 1 Posted October 1, 2022 Yes, when I called to enroll, I told them that I'm ANJRPC member and gave them a promocode. They also asked for my ANJRPC member ID. So I got a discount. Quote Share this post Link to post Share on other sites