Problem with Dick's

[DavidV433 0]

that kid is an a$$, ive dealt with him before in east brunswick. i asked for a specific rifle and he said they dont even bother selling it there and started badmouthing the rifle. Instead of just sayin that they didnt have it, and maybe say that they can order it for me like any normal salesperson would. I walked out before he could finish talking.

[paulnj088 9]

one of our forum members works in the lodge at Dicks in Eastbrunswick .but hes not a ass n he knows his shit

[Kasanova 2]

I just think every place is different, for example, these are the following places I have been to and how they treated me

 

Ramesey outdoor, rt 17 s: Great CS, didn't have to show any ID, treated me great, had about 6 guns out on the counter for me.

 

Casos, Jersey city: Lisa is the best , didn't have to show any ID and usually have about 2 guns out (small counter space)

 

Bullseye, woodbridge: Chris is great, had to show fid and ID and leave then on counter, no problem, just flip them where u can't see your information, didn't bother me, shows one gun at a time.

 

I have others but I'm on my phone typing this and my thumbs are cramping up lol, will update when I get to a computer.

 

Sent from my LG-P925 using Tapatalk

[mattio41 0]

I honestly dont see this as a big deal. its kind of like a Sandbox, Except it is their Sandbox. if you don't wish for it to be on the counter, Just ask the person to put it on the shelf behind them, in order to protect your identity... Me, really it is a non-issue. Everywhere we go in life, there is always going to be some f'd up rule that you don't like..

[LorenzoS 100]

jesus christ, did you cry on the way out?

 

Yes, Jesus cries every time someone tries to shop for firearms at Dicks. Don't make Jesus cry, people. Stop shopping at Dick's

[AnthonyG 36]

Dick's has some really good prices on certain rifles because of their buying power, It only makes sense to try and buy something there if your going to save 50-100 dollars. I dont understand some of you saying why are you even shopping there or dont cry about it, the guy came on here to get some moral support from fellow gun owners. Dont belittle him and treat him like a piece of crap because he wanted to give the place a shot.

 

He shouldnt have to leave his personal info out on a counter to look at a firearm its not a law. The manager being a **** and not letting him contact her superior is a crap move on her part and she shouldn't be the manager if she doesnt know how to handle customer situations.

[Kingsoverqueens 10]

He shouldnt have to leave his personal info out on a counter to look at a firearm its not a law. The manager being a **** and not letting him contact her superior is a crap move on her part and she shouldn't be the manager if she doesnt know how to handle customer situations.

If that is their policy then he does have to leave it out. It may be a stupid policy, but it is their policy.

 

I agree with you about the manager. That is piss poor and hopefully the OP will have the fortitude to contact someone from Dicks Corporate to register a complaint.

[RubberBullets 65]

I dont have a problem with dicks.. I tend to keep my distance from them usually. <~~~sound advice.

[Ray Ray 3,566]

I dont have a problem with dicks.. I tend to keep my distance from them usually. <~~~sound advice.

 

Ha! Socom16 loves Dicks. He's always going there and jerking around.

[AnthonyG 36]

If that is their policy then he does have to leave it out. It may be a stupid policy, but it is their policy..

 

Thats the problem with dick's, they are never clear on their policy and every employee follows a different set of rules at their leisure . Big box store employees's for the most part don't take pride in their job and are just trying to make a buck. So they do as they please and or follow rules if something came up recently and they worry about loss of their job. Dick's has the right to enforce whatever policy they want, however I should not have a completely different shopping experience every time I go. Their people need to get their crap together and blanket their policies across stores and make it known to customers whats expected .

 

I personally gave up on dicks as far as ammo is concerned because the sales were only good when I got to abuse their coupons now that they fixed that I just rather buy online. I never complained or said anything I just didnt go back, however if they have a good gun deal and I want the gun I would go back.

[johngo1 0]

The problem with Dicks is that they are Dicks.

[BD104X 1]

This thread is funny. Not too long back somebody posted a thread about a bad experience at a local gun shop, and had all kinds of support, and people mentioning how unprofessional it was, etc. But because this is about a larger chain store it is okay, and you should just go elsewhere?

 

Unless I am misunderstanding, it seems like the OP was upset at how the situation was handled, and NOT the policy. Asking for the individuals manager, and them refusing, is unprofessional, and terrible service. You usually don't make it long in a retail business when you do things that specifically hinder people from buying things and additionally giving them a proverbial eph you...

 

Seems to me the OP was upset about both. I agree, the store manager should have provided the district managers info, but many have said they also experienced this at Dicks so probably the only thing that's gonna happen from putting up a stink is that the 'cool other guy who doesen't make me do this' is going to get reprimanded for NOT following policy. No one is flaming the OP, just not everyone is agreeing with him. To be clear, I'm not defending Dicks - I don't even like shopping there - but I work in retail and our policies are in place to make as many of our customers happy while still covering our liability and business concerns. Like I said before, if he wants that personalized experience then he is in the wrong store. To me, It's like going into the shoe department at Walmart and then complaining that no experienced shoe salesman came over to measure your foot.

[matty 810]

Well, they were very rude to me at Dick's one time, insisting I must wear clothing while shopping in the store. I mean, how do hey ever hold on to ANY nude customers with their Taliban-like insistence on covering up the human body?

[RecessedFilter 222]

LOL at this thread.

 

This is rather simple. Although Dicks' policy is ridiculous, just shop somewhere else. 99.9% of other shops won't have stupid policies such as that. Don't shop at Dick's, and don't go back to Dick's.

 

Way too many 'dicks' in my post but it is what it is.

[9X19 125]

I've only been to three gunshops rtsp heritage guild and effingers all required this. I would say they are all reputable shops but seriously was it that big a deal that your going to make an angry call or right a letter? Man I wonder what happens if a waiter messes up your order....

I have looked/handled guns many times at Efingers and RTSP and never once did either store ask for FID or DL unless I was going to make a purchase. some stores do have that policy...Ramsey is one

[9X19 125]

That's basically the jist of it.

 

Considering the dwindling number of places you can buy guns and ammo in NJ I've resigned myself to build up a callous if I'm going to look at guns, or ammo, at Dicks. Forget the FID and DL for a second, how annoying are the trigger locks they require? Or the walk of shame?

 

I remember just this summer getting all bent out of shape that Dicks required my FID number, date of birth and to respond y or n to a question on the point of sale asking "Are you a US citizen??" This was for shotgun shells mind you.

 

They are entited to make corporate policy and we are entitled to support it, or not.

Dick's sound's like they really don't want to sell guns or ammo....Which is a far cry from the founding owners. (:

[Spartiati 63]

I've only been to three gunshops rtsp heritage guild and effingers all required this. I would say they are all reputable shops but seriously was it that big a deal that your going to make an angry call or right a letter? Man I wonder what happens if a waiter messes up your order....

 

Since when does Heritage guild require you to leave your IDs on the counter while viewing a gun? Ive been to all three location in the last month and they didnt ask me to leave it on counter.

 

Cant understand what function that serves, either you have it or you dont. Once youve shown it whats the risk of puttig it away I wonder...

[johnp 45]

I have looked/handled guns many times at Efingers and RTSP and never once did either store ask for FID or DL unless I was going to make a purchase. some stores do have that policy...Ramsey is one

 

I have handled a few guns at both Ramsey stores and my fpid never left my wallet.

 

 

Although some stores may have a policy, I think it depends more on the salesman's attitude and their perception of you. (If you seem like a knowledgeable firearm enthusiast, they are more likely to just assume you have your fpid.)

[TK421 2]

I went to Dick's in Brick today and purchased some .380 Winchester PDX1 for the Bodyguard 380. I had no issues other than the salesman told me they only carried .380FMJ but little did he know I had already called them over the weekend to see if they had .380 Silver Tips or PDX1 in stock. I had to point it out to him in the cabinet but everything else was good. No walk of shame, they placed the ammo in a big-ass locked plastic box that I took up to the register where the cashier was able to open it and check me out. All in all it was no problem.

[RxBandit 0]

In the past 5 months I've been to 3 different places that have asked me to keep my FID on the counter, Luciano's in WP, Meltzer's in Garfield and RTSP in Randolph. If three completely unrelated places asked me to do it, I don't think it's something each of them made up, there has to be some validity to it.

 

I remember just this summer getting all bent out of shape that Dicks required my FID number, date of birth and to respond y or n to a question on the point of sale asking "Are you a US citizen??" This was for shotgun shells mind you.

 

And as far as the US citizen thing, I don't understand that. You don't have to be a US citizen to legally own a firearm. A legal resident of the US can own firearms.

[ALAN553 27]

I have been to Ramsey, I offered to show my card, they said not necessary, I look okay....so I suspect, unless the store has a policy that every sales person is expected to follow, the sales person is probably sizing the customer up and making a mental profiling decision. On whether to trust you or not. The part about leaving it on the counter is weird. Once it has been verified? What's with that?

[BCeagle 12]

Regardless of the policy I would have been furious that she didnt give me the number and would have looked it up on the internet, called the regional manager on my cell phone and when I got the answer I wanted, walked in and handed her the phone and when she later apologized told her off.

 

I have done this at the DMV years ago, when some uptight **** wanted to fail my car for improper tire tread depth, when the tires were brand new, and she refused to give me her name (which led to the girl getting fired) and last week at Bank of America I called a VP in NC when they wanted to put a week hold on a certified check.

[Kingsoverqueens 10]

Once youve shown it whats the risk of puttig it away I wonder...

The only thing I can think of is they are afraid of some sort of undercover operation, or even just a random person taking cel phone video of someone holding a gun without a FID, and having it wind up on the news or Youtube.

 

They got their balls pounded flat by the State and had to put those bars and locks on the ammo cases, so I'm sure they are sensitive to the anti gun climate that is NJ.

[Kingsoverqueens 10]

No walk of shame, they placed the ammo in a big-ass locked plastic box that I took up to the register where the cashier was able to open it and check me out. All in all it was no problem.

That is the walk of shame.

 

"Mommy, why is that man carrying that plastic box with something in it"

"Because those are bullets and bullets go in guns and guns are bad son."

[Kingsoverqueens 10]

And as far as the US citizen thing, I don't understand that. You don't have to be a US citizen to legally own a firearm. A legal resident of the US can own firearms.

Me neither. I've purchased ammo 3 times there (Woodbridge) since July. The first time was when they wanted to see my FID or DL at the counter and respond to that question. The second time the cashier responded to the question on the point of sale and just asked for my birthdate. The most recent time, just last week in fact, the cashier asked for my birthdate and had me respond to the question on the point of sale.

[lunker 274]

That is the walk of shame.

 

"Mommy, why is that man carrying that plastic box with something in it"

"Because those are bullets and bullets go in guns and guns are bad son."

 

+1

[BD104X 1]

That is the walk of shame.

 

"Mommy, why is that man carrying that plastic box with something in it"

"Because those are bullets and bullets go in guns and guns are bad son."

 

Seriously, you guys get all butt-hurt over the littlest things. If you buy a DVD, clothing even refills for disposable razors all have loss-prevention devices on them but heaven forbid they put your ammo in a plastic box (which actually makes it easier to carry to the register) and everyone freaks out. If you pay for your groceries at the supermarket with a check you have to show your drivers license (not by law, just the store CYA) and you even have to show I.D. to buy cold tablets and no one minds but heaven forbid the young kid at the gun counter does what he's told and asks for an FID we have to tar & feather the president of the company. I mean, I am all about gun rights but do we really want people to think that gun owners are a bunch of hyper-sensitive lunatics?

[TK421 2]

That is the walk of shame.

 

"Mommy, why is that man carrying that plastic box with something in it"

"Because those are bullets and bullets go in guns and guns are bad son."

 

That is what people are complaining about? Really? I thought people were complaining that they had to be escorted like children. The big clunky box is silly, who cares. If it keeps people from walking out the door without paying for it so be it. I'll bet they just do not want to have to install a register at the firearms counter and have to perform the sale there. It makes sense I'm not going to **** about trivial crap like that.

[Duppie 73]

Seriously, you guys get all butt-hurt over the littlest things. If you buy a DVD, clothing even refills for disposable razors all have loss-prevention devices on them but heaven forbid they put your ammo in a plastic box (which actually makes it easier to carry to the register) and everyone freaks out. If you pay for your groceries at the supermarket with a check you have to show your drivers license (not by law, just the store CYA) and you even have to show I.D. to buy cold tablets and no one minds but heaven forbid the young kid at the gun counter does what he's told and asks for an FID we have to tar & feather the president of the company. I mean, I am all about gun rights but do we really want people to think that gun owners are a bunch of hyper-sensitive lunatics?

I do believe that firearms enthusiast in this state are so attuned to anything that can even remotely be considered a violation of our rights or having been singled out because of our sport that we indeed become "Hyper sensitive lunatics". I for one don't consider it to be a totally bad thing. From what I understand gun enthusiast in NJ were complacent in the past and are now attempting to regain what other states take for granted. We don't want anything to slip past us again and at times little seemingly understandable policy's will get nit picked to death in an attempt to see if we're once again being discriminated against.

Extreme,oversensitive,trivial...even a little crazy? Yes...at times but I do understand why. Butthurt? I think not always.... It's just that we don't want to be butt f#@ked any more.

[Kingsoverqueens 10]

all have loss-prevention devices on them

I don't think they are loss prevention devices, not at least to prevent theft. First off, you've already given your name and address by way of the FID and DL. No, nobody is steeling ammo.

 

They are locked boxes to prevent you from touching the ammo inside the store. The first time I bought ammo at Dicks, the clerk was having a hard time unlocking the box, and I commented to her that "those are the stupidist htings I've seen." Her reply was "It's for your safety." Right. She was confused when I told her the only way that box of ammo was going to hurt myself, or anyone else in the store, was if I dropped it on their foot. Then she chuckled.

 

I will allow that it is, to an extent, a loss prevention device, but not for theft as you alluded, but rather liability (lawsuit).