Jump to content
Combat Auto

generac stanby generator

Recommended Posts

I've got their GP5500 W model.  Haven't yet had a chance to use it, other than for a break in period, and to exercise it for 20 minutes a month.  I'm impressed by what I've seen, though.   Seems well made, and Consumer Reports labeled it a top pick a few months ago.  Amazon.com had the best price.  Free shipping.   I just opened the box where the truck dropped it off and put the included wheel kit on, then wheeled it around to the garage.

 

I was impressed that--despite it never having oil or gas in in previously--it started on the first pull.   It has ever since.

Share this post


Link to post
Share on other sites

Did you learn that the hard way?

I purchased my system the day before Irene (storm before Sandy) at the HomeDepot as they were taking them off the truck, so there were no choices ... My system don’t the Low Oil Shutoff but it’s a good system. The upgraded model of my system now has it Low Oil Shutoff.

 

I’m learned to pull dipsticks and check oil levels a long time ago, longer than I care to mention. The point is if you are in the middle of a storm and your oil level was good on day 1 it may not be good on day 3 especially if you are on NG and you don’t have to worry about refueling. 

Share this post


Link to post
Share on other sites

avoid generac they go out of their way to screw customers on warranties 

 

 

kolher, onan, john deere, cat, and briggs are good

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

Share this post


Link to post
Share on other sites

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

outstanding offer here.....

Share this post


Link to post
Share on other sites

As a generac dealer I am curios to hear your story. You can PM it to me if you would rather. I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor. If you still have the unit and still have a problem I may be able to help you mediate it.

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical.

Ken

How far do you come down? I'm in Plumsted Twp.

Share this post


Link to post
Share on other sites

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

Ken is it true if A home owner was to go with a large generator, around 20KW they would need to run a separate NG line with another meter?  Also how do you feel about Kohler?

Share this post


Link to post
Share on other sites

I have a 14kw standyby from Generac that has been perfect. Ran 25 hours during Sandy, runs an exercise once a week. No issues at all. Propane.

 

Also, as asked above, most residential nat gas installs need more fuel than the regulator that feeds your house can provide. The gas company will advise on your particular needs. Its something they do all the time, so it is one of the lesser things to worry about.

Share this post


Link to post
Share on other sites

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

 

Couple of friends are dealers and techs that are around the country, they've told me various stories about them. 

Share this post


Link to post
Share on other sites

Ken is it true if A home owner was to go with a large generator, around 20KW they would need to run a separate NG line with another meter?  Also how do you feel about Kohler?

No, you may need to have a larger meter installed though.  A separate meter is not required in this part of the country.  If you can locate the generator close to the gas meter as posible it will always help as far as plumbing goes.  Wire is easier to run that gas line.

Kohler builds a fine machine.  They are well engineered and will serve you well.  They do not have the dealer and parts network that Generac has though.  If you could get a better deal on the Kohler go for it. 

Ken

Share this post


Link to post
Share on other sites

I would go with an Onan. Costco sells them.

I am not familiar with that particular model.  I do doubt that it is an Onan manufactured unit though.  Onan is almost as expensive as Caterpilllar as far as pricing goes.  If you have an older Onan part are crazy enough to make you junk it.  They are not the same since Cummins bought them out.

Just my $.02

Ken

Share this post


Link to post
Share on other sites

Couple of friends are dealers and techs that are around the country, they've told me various stories about them. 

Anyone ragging on this as negative needs to stop.  Generac is not without its problems.  I had to go through several rounds of contract negotiations with them to get things rite.  They try to low ball dealer and the ones that accept it are usually abused.  It is a shame but this post is not entirely off base.  As far as their product quality goes, they are pretty darn good.  You will have problems with anything and that is the truth.  Generac has actually subbed out their entire technical department and warranty department to an outside company.  Anyone who has gone through their service and repair classes will understand why.  Since that change and their unofficial partnership with Siemens things have changed.  Ill tell anyine the good, the bad, and the ugly about anything I know about.  I dont swear by any one company for anything.  Of all, I have had the best luck with Generac and Caterpillar. 

 

Ken

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

  • Recently Browsing   0 members

    No registered users viewing this page.



  • olight.jpg

    Use Promo Code "NJGF10" for 10% Off Regular Items

  • Supporting Vendors

  • Latest Topics

  • Posts

    • Sorry, both are SPF.  Being picked up this week. Win M22  22 LR SPF to Ringwoodfrank.
    • Yup I see. Looks like right now you can only purchase the 2023-2024 permit still. I assume won't be able to purchase 24-25 season permit until July.
    • Just a heads-up for anyone who might also be in this situation. I joined USLS mid-April of 2022. Some time after renewing for 2023, I changed email providers, and dutifully reflected my new address on my account page. So, I have been anticipating renewal alerts at my new address, but those never arrived. I logged in to my account the other day, and was surprised to see that my subscription expired that same day. I went to my account main information page, confimed that my email address was correct, then went to the billing page, which showed my previous two payments, but which did not give me any apparent way to pay up for the new year. I requested support using the Customer Service form on the web site, but received no reply. Today I called their support number. Apparently changing the email address from my view of my account page did nothing to change the address that they use internally for billing purposes, including expiration notifications. Maybe they also use that address for replies to the support form, even if a different email address is entered there. Also, my account was set up to auto-renew and charge my credit card without my intervention, but that setting did not show on my account page in any obvious way. So, if you have USLS and have changed your email address since you last renewed, you might want to give them a call to ensure that they send renewal information to your correct address. The prospect of having legal coverage lapse while carrying in NJ was, for me, a less that confidence inspiring experience. I will note that the telephone-based customer service was excellent.
    • F*n imbeciles. They know damned well (or should) that, even if passed by the Colorado Senate and signed into law, virtually that entire load of crap is certain to fail Bruen/Heller scrutiny, and probably sooner, rather than later (SCOTUS). What a monumental waste of time (of course, how much can a dip$h*t's time be worth, anyway?) and energy. I passed through Colorado a few times in the 70s, and visited some clients there in the 80's & 90's, and, even by the end of that period, I had the impression that it was politically fairly conservative (with a few exceptions such as Aspen). WTF happened?
×
×
  • Create New...