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revenger

how to contact Amazon

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 I received an order from amazon that was minus an item that was supposed to be in the box,  I have looked at their website now for two nights and can't find a "contact us" or anywhere on the site to advise them.   whats the secret.

 

  thanks

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Don't recall exactly but there is a contact us link but it is buried somewhere at the bottom of the page. Once you find it you click on it and they actually call you in about two seconds after you click it.

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Make sure you're logged in.

Click on "Help" on the main page under the search box.

On the "how may we help you?" page, scroll to the bottom and mouse over "Need more help?"

Click on "Contact Us" on the right side.  

Your order history will pop up. Select the correct order and continue through the steps. Eventually you will have the option to email, chat or speak with a rep (they call you, usually in under 2 minutes).

ETA: There's also the general help number (1 (888) 280-4331), but it's MUCH FASTER if you go through your account.

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