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dajonga

Wheeler customer service is very good!

By dajonga, in Gunsmithing

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dajonga    396

dajonga
Posted

I like to pass on info of good companies that stand behind what they make.

I purchased an inexpensive Wheeler gun smithing screwdriver set not too long ago.

https://www.midwayusa.com/product/297593/wheeler-engineering-28-piece-space-saver-gunsmithing-screwdriver-set

On the first usage, the magnet fell out of the driver. Not a big deal, as I have many magnetic drivers.

Last week, a bit was bent whilst removing a stubborn screw in my Marlin 336.

An email to Wheeler, with just a few back and forths with a rep and a few pics, got me a complete replacement set within a week.

I only requested the replacement bit.

That is great customer service.

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