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AlDente67

Any FIOS users here?

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Got a large box containing two slim black boxes that sit on each TV, and one large while router (looks like an air purifier, or an Alexa a bit).  The idea was to replace the old setop boxes. We hooked up the black ones and all was well.  The base router in the garage handled the 1gb internet, but I was always under the impression that the base unit transmitted via wifi.  But it does (did) not since it was cabled up with a lan connection and coax, as are the black boxes on top of the various TVs.

So my kid was complaining about his connectivity speed for his laptop, cell, and Xbox.  His room is technically pretty close to the base unit, being right below his room.  I never had issues some distance away in my work area.  So to make a long story short, he tried to hook up the white box as a signal boost (which is how Verizon called it), but we couldn't get a connection.  With the help of a Verizon tech over the phone, we ended up swapping out the old router in the garage base station with the white one, and after a few tweaks, all was well.  He can actually get a wifi connection on his phone outside in the yard now, and all other devices spin up to about 950mb/sec on speedtest. So far, so good.

But his Xbox multiplayer is still clocking at over 2000 ping, which sucks for realtime gaming.  I have no idea why.  Verizon suggested a signal boost for another 10 bucks rental.  I dont think we should have to pay more to boost a signal...this isn't Hearst castle.  It should pump through one floor above..lets say 20 feet over and 10 upstairs.  Anyone know if the cheap boosters on Amazon or similar would assist?  You can get one for about 40 bucks outright instead of the Verizon boost at 200.

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20 minutes ago, AlDente67 said:

What kind of connection?  We dont have any ethernet outlets, just old coax.

you could try a Moca adapter for the old coax or take a look at Power Line adapters but YMMV.

Edit:

something like this

https://motorolanetwork.com/mm1000.html

 

 

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If you have any splitters for the coax, they destroy bandwith and latency.. they also installed new coax where accessible becuase apparently there is much better wire now. 

 

Before I moved we had fios and I had to get good ones for it. Verizon built in wifi always sucked, we upgraded to a netgear.. never looked back.

Latency is signal speed and not bandwith.

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Yes, I know what latency is, lol.  But good to know about the splitters.  All the room jacks are male and the mile of spare parts I accumulated are all male too.  Too may males around here!!

Turns out that after I posted, he reported that in-game play was fine, but that initial download of a new game was the lousy part.  I tried to explain that the server sending the install files is what it is and to just go cut the grass while it chugs.

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44 minutes ago, AlDente67 said:

Yes, I know what latency is, lol.  But good to know about the splitters.  All the room jacks are male and the mile of spare parts I accumulated are all male too.  Too may males around here!!

Turns out that after I posted, he reported that in-game play was fine, but that initial download of a new game was the lousy part.  I tried to explain that the server sending the install files is what it is and to just go cut the grass while it chugs.

Yeah, i noticed that downloading games they limit bandwith.. on their end.  At least the 2 I downloaded with a wired connection was no where near my top speeds. 

 

The best thing now if you aren't willing to wire the house, is to get those mesh wifi networks that piggy back signals.

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Take a look at a couple things - Is the wifi on 2.4Ghz or 5Ghz?  Are there a lot of wifi networks around?  If you've got a lot of houses near you, the 2.4Ghz bands could be saturated.  Keep in mind - microwaves, cordless phones, all of those wireless devices - they use the same 2.4Ghz band.

If you can, change the wifi to only 5Ghz unless you have older devices that don't work on the 5Ghz band.

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12 minutes ago, Krdshrk said:

Take a look at a couple things - Is the wifi on 2.4Ghz or 5Ghz?  Are there a lot of wifi networks around?  If you've got a lot of houses near you, the 2.4Ghz bands could be saturated.  Keep in mind - microwaves, cordless phones, all of those wireless devices - they use the same 2.4Ghz band.

If you can, change the wifi to only 5Ghz unless you have older devices that don't work on the 5Ghz band.

When I installed the camera system in my Florida Home, I put the wireless NVR in the same space as the WIFI router.   This NVR can connect to the cameras over the wireless or through the network.  It is it's own access point and the cams connect directly to it, not to the router's wifi.

We were having a hell of a time with HULU on our smart Samsung TV.   Constant buffering.

I started unplugging things until I found out what was causing it.  The NVR.   I looked and both the NVR and the router were "Negotiating" to the same channel. 

I set the NVR to 11, the Router to 1 and we were back to full speed on the TV.  

The point is if more than one access point is operating in the area, change the channels.

 

  • Agree 1

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I did a quick search and seems to be a pretty popular problem with xbox and Verizon's router.

 

Here seem'd to be a fix for the G3100 router:

You need to turn off the Home Network Protection that's automatically on when you get the new g3100 home router.

You can turn it off from the my FiOS app, because that feature is mostly used for Parental control on kids. And that feature blocks sites like casino, gaming ports, adult sites, Chromecast, CCTV, etc

It's under internet in the my FiOS. Once you turn it off, then reboot your router and then you can explore the whole world of internet and enjoy your internet and the router.

 

Here's what the guy said:

I know this feature issue, because I had experience with it affecting my xbox'es from connecting to the network.

 

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I just want to reiterate that the fios modem/router/wifi is terrible for Xbox. I had so many issues years ago with it, NAT settings etc... i couldn't even join servers that my friends in town were in. I wound up completely disabling it, and placed a pass-through to a better router which gave me zero issues after. What ever default security setting they enabled were a brute to fix with my limited knowledge on router settings, and even then the issues still popped up every now and again. This was WITH my Xbox hardwired and not wifi.

My internet now is just a basic modem, and my netgear router has had zero issues I was plague with using fios gear.

Fios clearly created there system to maintain control over net security unless you are the wiser. 

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Interesting. The tech created 2 networks - regular and 5G. I have terrible performance on 5G myself, so I connect to the regular (I assume that one is the 2.4)

 

But i will tool around Myfios and see what it is set up for.  I don't care about parental controls since he is almost 20 and does what he wants, as long as he keeps up his gpa in college.

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