I got my fid card in 2010. It was 6-8 weeks I think. I don't remmeber exactly, but it was quicker then I thought. When dropped off the p2p papers I asked how long it would take and I was told five and a half months I asked a local shop and they said the same thing, As far as my experience calling they no longer answer the phone. Their instructions state to call first before you come in. I called multiple times a day for atleast two weeks with no answer. Then I just took a chance and a half day from work to go there and drop off the paperwork. She didn't seem to happy then and I witnessed the phone just ring and ring.