I dropped off a barrel, upper receiver, and gas block to be mounted at HGW about six weeks ago.  The guy said it would be two weeks, which I was fine with, but it turned out to be three and a half weeks, which was still okay, but I kinda got a runaround when I called for status updates 12 days after dropping off parts.  Honestly, if the guy I left my shit with said it would be a month, I'd be okay with that, but he either lied or was not being realistic.  When I called, I got what I felt was a story.  That, I have a problem with.  Shit happens so whatever.  It's crazy busy there but there is no excuse for excuses.  Just own up to it.

The thing that actually bothered me was I specifically asked for the chamber headspace measurements  for precision reloading.  Dude said no problem.  When I picked up upper, I asked where the headspace specs was, guy said we don't do that here.  I'm like, well original dude said no problem and how can you mount a barrel without measuring headspace.  I got a BS answer. 

Either the counter guy I picked up from was full of shit, or you cannot count on HGW to mount a barrel with any prospect of precision.  Tom does damn good work, so I can only assume the alternative answer is the correct one.  Counter guy was full of shit.

Normally I give HGW 4.5 stars for being generally awesome, but this time around they get two stars, for the bullshit.

I liked HGW better when I got to deal with Tom directly.

 

Thanks for sharing.

Sorry to hear it was less than ideal.

I have some "easy" AR work for someone to do so this kind of feedback is helpful to me.

You probably should have looked for a shop that builds rifles, Instead of a shop that just changes parts.

They may be great at pinning and welding but can't spec shit out.

Not a bash  just a observation from the OP's post.

I have had work done on an an AR15 and an AR10 by Round 6 Gunsmithing in Galloway. They are great with AR's  , just fyi for future refrence.