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Ruger has the best customer service

Lawnmower2021
in General Discussion

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Not sure if this is helpful or applicable, but just wanted to share my 2nd good experience with Ruger.

  • Called Ruger on Oct. 24 about an extraction issue on my GP100. 
  • Shipped it next day
  • They resolved the issue on Oct. 28th
  • Shipped it on Oct. 31st
  • Just got it today!

Seems the cylinder is either replaced or polished up to fix the extraction issue. No questions, no fuss, no cost to me. Just results!

So, if customer service is important to you, Ruger so far is amazing. They don't make everything on-site, but you will get a reasonable turn-around even if you have to wait on parts.

:drinks:

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