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Optics Planet Sucks.. BAD customer service!

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Just a short rant...

 

ENORMOUS company.. SHOULD be reputable.. thats why i placed my order with them...

 

1. found items online...

2. called to be SURE they were in stock...

3. hit submit less than five minutes later

4. items magically disappear from stock and sell out within that 2-5 minute period...

 

now instead of waiting 3 days for my order as i was told on the phone its now going to be 10-14 days... they would not do ANYTHING to make it right.. i will NEVER order from them again..

I had the same thing happen on this site a couple of hours ago on a BSA scope without any indication that it wasn't in stock. This is the second time it happened.

 

For now, I'll be patient and wait but like you said, This will be my last time I order from then, regardless if they have the lowest price.

same thing with shopoptics which i think is the same exact company.

 

ordered my leupold mounts said it was in stock, placed order 5 min later i get email saying its out of order should be in within 7 buisness days.

 

a month later they showed up at my house even tho i went out and bought other mounts and forgot i even ordered these grrrrr

Sportsman's guide is the best epically for the cheaper optics.

If you looking for the more costly items they may not stock them at all.

They have a great return policy as well, with free return shipping, just returned

a BSA panther scope no questions asked.

I just got my Eotech form Optics planet came in 2 days ordered Monday was here today

 

they did jerk me aroudn for something a few weks ago however, but I just canceled it and found it somewhere else

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