A while back i posted that i ordered two sets of dog tags for the boys,

 

I suggest you do not purchase from this co, cannot get a hold of anyone since i placed the order waiting for someone again to call back keep leaving info on recording machine no reply to emails either...

 

https://www.survivalstraps.com/aboutus.asp

Thanks Tony.

Wow that is a shame. I placed an order on their site last night.

 

How long have you been waiting?

ordered 11/25/010 have email for order conformation but have not recieved the shipment email.. just cannot get a hold of anyone the way they are setup..

 

very poor co, to do buisness with..

I see they have a facebook page Tony, maybe post on there? Let Social Media help you out!!

 

Facebook

 

They have like 89,000 "likes" so ya never know

 

Our Family business is also dedicated to providing the highest level of customer satisfaction. We want to make sure that every one of our customers is 100% satisfied. No Exceptions!

 

Well, except maybe this one time

just put up a post will see what happens..

As far as I understand they are swamped with orders. Of course thats no excuse for poor customer service, but I'm pretty sure you will get your order soon.

As far as I understand they are swamped with orders. Of course thats no excuse for poor customer service, but I'm pretty sure you will get your order soon.

 

Shame is they have a set date for you to put in orders to get them before Christmas. If they can't keep up with it they need to tell the customers. I have and still do side work. Customers are pretty fine with things coming in late if they know what is going on without having to ask. If they have to chase for answers then they get angry.

 

I am going to shoot them a message now to see what is going on with my order.

I put in an order for a new strap last month after you had brought this company up. My first strap I got years ago was pretty quick, but then of course it was a really small market then.

Last month, I put in the order 11/10, and it was shipped by 11/17 (and took another two days to get to my stoop). Not too bad considering it was hand-made, and, also, before the holiday season.

Good find don, posted on face book and did get a reply..

 

Melissa Rondeau Walchle December 13 at 7:27pm Report

Hello. We have a confirmed order for you. We are shipping the 3rd now, so you should have already received this. Our shipping is shut down for the day, but we will check on it first thing and let you know where your gear is!. Thanks!

 

So apparently it was shipped but i did not recieve it, But i also never recieved the shipping conformation email with tracking # so maybe just closing the barn door..