Stay away from M6 Internet hosting.

 

While I was developing the njShoot site, I opened a one year agreement with them for hosting. For a variety of reasons, I went with a different hosting company, and, since I had a one year agreement with them, I just let the account languish and expire. It expired on 4/7 of this year. Yesterday, I got a payment confirmation that they sucked another $119 out of my credit card for another year. I had received a couple of e-mails in March informing me of the pending expiration, and I just let them sit, believing that the account would expire, and all would be well.

 

Apparently not. I've been going back and forth with them since yesterday trying to get the charge reversed and the account closed. They are not being particularly cooperative, and are becoming increasingly hostile to my request.

 

The next step is contacting the CC company to dispute the charge, and the BBB to file a complaint.

 

Keep clear of them.

I feel your pain... theives..

This is a very popular scam with internet hosting companies. A lot of them take your cc number and keep charging year after year. A lot of people stop using their accounts and then forget their login and passwords, then the only way to close the account is to go online (which they can not do without their information). It happened to a friend of mine a couple of years ago and got ugly!

Time to cancel the card and have a new one issued..

Time to cancel the card and have a new one issued..

 

+1

Well, after 19 emails back and forth, I finally got them to cancel the account, so I won't have this issue next year. Now, I have to deal with their "payment processing" department to have this charge reversed. I'm not going to let it ruin my holiday weekend, so I'll just send them a message this morning, and deal with their response (if they send one) next week. I have a feeling I'm gonna wind up letting the bank handle this from their end. I'll just send them the e-mails that went back and forth, and they do whatever they do in cases of fraud.

I wish you the best of luck in getting this matter settled. However,I am guessing that in the TOS there is a clause that says they will continue to charge annual fees until you notify them that you are canceling? If that is the case, there may be little recorse if you did not notify them prior to the expiration date.

Namesecure.com did the same to me. There was a check box in my account that said to automatically renew the webhosting service each year. Everytime I logged in I had to uncheck it. Finally, my credit card expired and they could not charge it. I had to renew a different domain name months later and put a new credit card number in to pay for it. The bastards used that card and renewed the past webhosting account again. I disputed the charge with my credit card bank and got the charge reversed. Godd luck.

 

HI Ken

 

Your Refund will be processed and you will receive it in 3-5 working days which is dependent on the banks to process it

 

We wish you all the best

 

Michael

 

Maybe this will be the end of it. I'll see what happens next week when I check with the bank.

Wow, Excellent Ken, now go and enjoy the weekend!

godaddy will do the same thing. Been there, done that. I learned that I will pay for any hosting with a pre paid visa gift card for now on. Lets see em charge that again!

Ken

I have had half a dozen hosting companies over the years. So many were very, very bad! I currently use GoDaddy for about 32 domains and 12 web sites. I have total control on which renew automatically and which do not. So far, this has been my best company to use.