So my blade tech came in the mail today along with the DOH bracket. Problem is, the 3 screws that attach the holster to the belt clip just spin within the holster. Seems those little round pem nuts lack the bite needed to break the screw loose. Has anyone here had that issue and if so, how'd finally solve it?

 

Thanks in advance.

Nope.....

 

Call them..... they will make good...

I just had to take an allen key (I think it was) and hold the nut while loosening the screw from the other side. Kind of a pain with just two hands.

 

Not sure if you are shooting comps but the DOH is not allowed for IDPA. I believe it is ok for USPSA though.

I just had to take an allen key (I think it was) and hold the nut while loosening the screw from the other side. Kind of a pain with just two hands.

 

Not sure if you are shooting comps but the DOH is not allowed for IDPA. I believe it is ok for USPSA though.

 

DOH is good for pretty much every event except IDPA, and you can just pull the DOH part off for IDPA.

Spinach Nick, eat more spinach...

Spinach Nick, eat more spinach...

 

I have the grip strength of a 3yo girl

So my blade tech came in the mail today along with the DOH bracket. Problem is, the 3 screws that attach the holster to the belt clip just spin within the holster. Seems those little round pem nuts lack the bite needed to break the screw loose. Has anyone here had that issue and if so, how'd finally solve it?

 

Thanks in advance.

 

Hi!

 

My name is Tessa. I run the social media channels at Blade-Tech. I saw your post on a Google alert and wanted to make sure you got the help you need. Give us a call on Monday and ask for Aaron. Although he can't assist with your grip strength issue, he will be able to assist with your holster question Enjoy the rest of your weekend!!

 

phone: (253)655-8059

toll free: (877)331-5793

 

Tessa Kravitz

Blade-Tech Industries

getsocial(at)blade-tech.com

Now that is great customer service.....

Now that is great customer service.....

 

I have to agree, that was great, but I do have to ask, you really have to wonder what was going through her mind when she wrote. "Although he can't assist with your grip strength issue, he will be able to assist with your holster question Enjoy the rest of your weekend!! "

I have to agree, that was great, but I do have to ask, you really have to wonder what was going through her mind when she wrote. "Although he can't assist with your grip strength issue, he will be able to assist with your holster question Enjoy the rest of your weekend!! "

 

 

I was only kidding based on the flow of conversation.... Apologies if I offended anyone. Tessa

I was only kidding based on the flow of conversation.... Apologies if I offended anyone. Tessa

 

 

Nothing to apologize for.... just some people with very dirty minds.

Nothing to apologize for.... just some people with very dirty minds.

 

 

ah, well. I definitely wasn't trying to go there... yikes! Tessa

Damn, that was AWESOME.

 

Wish more companies had service like THAT!

Bladetech are awesome, and their service and products are second to none. I don't have to prove it you, the proof is right above.

Even though I don't use blade tech, I have yet to find one person complaining about them. They make a terrific product.

Now that is great customer service.....

 

 

I think I maybe looking for a DOH BladeTech for my new G34_Gen4 after reading this post.

I think nick uses their 511 thumb drive holster..

Hi!

 

My name is Tessa. I run the social media channels at Blade-Tech. I saw your post on a Google alert and wanted to make sure you got the help you need. Give us a call on Monday and ask for Aaron. Although he can't assist with your grip strength issue, he will be able to assist with your holster question Enjoy the rest of your weekend!!

 

phone: (253)655-8059

toll free: (877)331-5793

 

Tessa Kravitz

Blade-Tech Industries

getsocial(at)blade-tech.com

 

 

Ok, first off... WOW!!!

I can't believe this! That is some insanely good customer service. I'm completely blown away.

Tessa, not only did you win the "Proactive Service of the Year" award, you probably secured several loyal customers for your company.

Myself being one of them.

 

Secondly, i like to send your boss or supervisor an email letting him/her know just how much your actions are appreciated.

 

Please check your pm inbox.

 

Many many thanks,

Nick

Happy to help Tessa

I was only kidding based on the flow of conversation.... Apologies if I offended anyone. Tessa

 

As Maks said, no need to apologize at all, we actually like it..

As Maks said, no need to apologize at all, we actually like it..

 

Thank you Tessa

I just spoke to Aaron. New hardware is on the way!

Thanks again Tessa!

I just spoke to Aaron. New hardware is on the way!

Thanks again Tessa!

 

Great! Happy to help Tessa

 

I think I maybe looking for a DOH BladeTech for my new G34_Gen4 after reading this post.

 

Hope that "maybe looking" turns into an "am going to call them right now" Either way, I just verified to be sure that we make that... we do and would be happy to fill your order whenever you are ready! Cheers! Tessa

My "Maybe looking" turned into an "add to cart". Now all I can do is sit back and wait for my Black Ice DOH for my M&P 9L....