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svchost issues... computer expert needed pls

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Think my laptop has got some bug. Been getting google search results that kick me to what I call interceptor pages (insurancepuma.com) then onto my targeted page. So run Malware and SuperAntiSpy ... pick up a trojan and some adware. Ok no big deal... but now my Malware is screaming at me about "succesfully blocked etc etc etc". type outgoing...Process from svchost.exe

 

Crap.. go check processes... I have 8 svchost.exe ... how do I know which one to obliterate and HOW?????

Last time that happens to me I factory restored my CPU. Go buy a usb flash drive, atleast 64 gig, save all your pictures, videos, and documents to it. Then do a factory restore.

When ever i have a windows file get corrupted like that i just re-install windows like said above. It's not worth the hassle trying to edit your system registry. I haven't had it happen in years but that is what i would do. I know there are ways now to recover you registry, but you need to take some pre-steps before the corruption occurs. I save all my system settings when i do a fresh install with my base programs, if something bad were to happen i would first try and restore to that point, and if it doesnt work i would re-install.

 

A very good practice is to keep an external drive for laptops, with everything you would ever want to save. For desktops u can just use a separate internal storage drive. Keep windows and all your programs on the C drive, with your personal files on the storage... Never have to worry about loosing important stuff when if windows takes a dump.

One excellent site called bleepingcomputer.com might be able to help out. It sounds like you still have adware. When you say you are running "Malware" , do you mean you are running Malwarebytes? If so, that program usually cleans up the rest of the mess that your regular antivirus might have missed. What browser are you using? Personally I would stay away from Internet Explorer and go with Firefox or Chrome. I am not familiar with "SuperAntiSpy", I normally use AVG free with all my computers. What Operating System are you using? XP, Vista or Win 7. Also Microsoft has a free antivirus program called Microsoft Essentials, give them a try if nothing else is working.

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sorry.... using firefox and malwarebytes.

Check your DNS severs.

 

Windows 7/Vista:

Control Panel\Network and Sharing Center\Manage Network Connections

Right click on your adapter-> Properties -> Accept UAC if presented. Look for TCP/IPv4, select it and click properties.

For most people, both "Obtain IP Address Automatically" and "Obtain DNS server address automatically" should be selected. If your network requires manual selections chances are you wouldn't be asking.

 

Win XP: (Going from memory here)

Control Panel\Network Connections

Right click on adapter, Properties. Look for TCP/IPv4, select it and click properties.

For most people, both "Obtain IP Address Automatically" and "Obtain DNS server address automatically" should be selected. If your network requires manual selections chances are you wouldn't be asking.

 

For VERY old XP systems (2001-2004 or so), it may be listed as TCP/IP and not TCP/IPv4 as IPv6 wasn't introduced yet.

 

DNS servers are what actually translate "njgunforums.com" into "72.44.91.115," and some viruses/spyware will set your DNS server to one that they control in order to redirect you to phishing pages or ad pages.

 

This will only cure the problem though, make sure the computer is free of viruses/malware or the issue will return. Most antivirus/antimalware programs will not correct the issue when they remove the culprit though.

 

EDIT - as an aside, some ISPs also will have DNS servers that redirect 404s and other errors to ad pages. Most of the time this is just annoying but they can occasionally provide problems, especially if you have a VPN. All providers should provide standard DNS servers that result in a 404 if you input an incorrect url, for Verizon FIOS these are

 

71.250.0.14

68.237.161.14

 

These DNS servers should also work fine for any other ISP. DNS servers can be changed at the computer level or the router/modem level. However if the computer is set to use a specific DNS it will ignore any other DNS. If the computers are set to automatic, they will obtain the DNS from the router/modem.

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