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PSA order fail

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Well, my order was in Kearny yesterday, and is somewhere in Connecticut today....the shipping delay continues.

I've ordered an MOE LPBK, took about a week to ship it out, was annoyed by that but I got everything for a great price and intact so I was happy. I am waiting for my red dot to come in from them, ordered it last week, it shipped yesterday.

  • 2 weeks later...

15 days....still hasn't shipped out yet

 

When should I try and call them?

I placed an order on the 7th and it shipped today. My previous order was about a week as well. Did you send your FID (if an applicable purchase)? Could br a delay from that or possibly out of stock. If it goes much longer I'd follow up.

 

Sent from my DROIDX using Tapatalk 2

I ordered a LPK, a sling, and a sling adapter asap thingee. No fid needed, when I ordered everything was in stock. I guess I'll have to try and play phone tag with them Monday.

Six days to get a recent purchase of 10mm from them...no big whoops. PSA has been good to me and my wallet (as has SG and Ammo Alley), so I've got nothing but love for 'em.

Called this morning 18 days since they took my money. Said I wanted to inquire when my order would ship, he said "we're out of stock of that stock you ordered". You must've slipped through the cracks.

 

They substituted with a different stock and said it will ship out tomorrow, hope they actually include everything in my order.

 

I understand they got in over their heads with the free shipping but letting a customer fall through the cracks is not reassuring.

I can understand how it happens - When you deal with hundreds of orders a day, some things get lost in the shuffle. It shouldn't happen but it does. Human error.

I agree. PSA accomplished what they set out to do with this sale and free shipping summer. Moved a lot of inventory,made new customers, created goodwill in the shooting community and basically put their name out there.

There will always be those individuals who will never be pleased,whether it be pricing,shipping,selection,color,smell,texture,taste. That is the price of doing business with the general public, even if they conveniently forget that shit happens on their watch also.

I for one will now always check PSA first for my gunning needs even if I buy elsewhere and that was the whole idea......Wasn't it?

Been about a week since I ordered some ammo and a lower(being sent to FFL) which in turn acted as 2 separate orders. Order for the lower was charged on Thursday and the Ammo was charged on Friday, odd but whatever. I'm hoping this gets sent out this week.

ordered 600 rnds of .40 on the 6th and it will be on my front step tomorrow.

 

I ordered 500 on the 7th and they haven't even made a shipping label yet.

I'm just getting shipment confirmation on my third order this afternoon. It's taken roughly 2 weeks just to process each one.

 

My range bag has gotten mighty heavy with all this blazer brass lol.

I just got a response from PSA asking me if I sent a copy of FID in. I hope that after buying rifle ammo countless times without doing that, that I don't need to start now. Considering my order was placed the Sunday before last (9th), I find it a little ridiculous that if It's the case, that they didn't reach out after the order was placed.

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