Hello Everyone

We currently have dsl and directv from verizon. Recently a door to door salesmen came by amd offered us comcast phone internet and tv with high def for around 130 a month. The internet is way faster tjan dsl so we signed up and we are getting it installed tomorrow. Does anyone else in Gloucester County have this service and if so do you like it?

Comcast is going to rule the world....everyone everywhere has ComCrap

What types of problems have you had

I actually went the opposite route, I went from Comcast to Directv, and I am MUCH happier.

 

Service with comcast was always spotty, poor customer service, poor tech service.

 

I also enjoy the layout of the directv programming much better.

 

The only thing that comcast does better then directv is the " on demand " features, and faster internet ( but im not doing major downloading or uploading, dsl serves me just fine )

I dumped Comcast June 26th 2010 for Verizon FiOS and never looked back. The Ultimate HD package I have includes 35Mbps up/35Mbps down internet service which blows the 20Mbps/5Mbps service Comcast was offering away. In fact as much as I want to bounce out of NJ I will not move anywhere that this service is not available. I love it!

We switched from Dish Network to Comcast, and don't regret it. HD is MUCH clearer (signal loss is minimal compared to sat.), internet is phenomenal, and the phone is adequate (my house sucks. every time it rains we lose phone for an hour or two). Its slightly cheaper than what we were paying.

 

With us, its the opposite of everyone else. We can't stand Verizon. Think the service is terrible. I mean Comcast isn't like 5 star service, but I don't need them much since I trouble shoot most of the problems any way. Anything bigger than what I can do I call and they generally get it fixed quickly.

Fios is not offered on my street and dsl speeds suck here at 2.5mbps comcast says they are at 25mbps but are now boosting to 50mbps. Our current

package with directv is just a sumple connection and with comcast they are giving high def and a dvr for a chesper rate than we are paying. I am just a bit hesitant about switching and need some feedback both good and bad

Comcast here is up to 20Mbps down and 5Mbps up. And I'm now officially way to spoiled.

 

I hate Comcast. Always slowing me down or kicking me off ps3 if I have too many devices connected. Weak service.

I have comcast because there is no FIOS here. Had dish/dsl for a while but lost TV with every storm and dsl was too slow. Comcast is better but not great.

Comcast for Internet (as limited alternatives)

Skype for phone - simple, easy, cheap - gives us a proper phone number as well

Internet TV on demand (e.g. Netflix) for TV

 

We saw our bill drop by > $100 a month by cutting phone and TV.

 

:-0

 

TheWombat

I switched from DirectTV to FIOS for a faster internet connection. I thought DirectTV had a better menu layout but DSL isn't fast enough for me. I don't get cable because during heavy loads your signal gets compressed. You're sharing a line with everyone and every device in the area. During heavy viewing hours, my friends HD cable looks like an old VCR. With FIOS, you're line is your own. Every individual fiber is unique all the way back to the switching station. My picture alway looks great. But Verizon customer service does suck and if DirectTV had better internet I would've stayed with them.

I just recently switched from Verizon DSL to Verizon Fios Internet/Phone. It's saving me about $70 per month for even more than what I had. Even though I have the low-end speed choice (15/5) it's been great. For the time being, I kept my cable with Comcast. Going from Verizon DSL to Verizon Fios/Phone was the best thing I've done recently.

Comcast for Internet (as limited alternatives)

Skype for phone - simple, easy, cheap - gives us a proper phone number as well

Internet TV on demand (e.g. Netflix) for TV

 

We saw our bill drop by > $100 a month by cutting phone and TV.

 

:-0

 

TheWombat

 

This.. Ive been waiting for a simple solution to "cut the cable" but have been reluctant to build some HTPC's to stream the web.(id need like 5 of them) Not only would I be pleased with saving the money, id love nothing more to thumb my nose at the cable company showing their model, service, and pricing are outdated and will be a thing of the past.

 

I just need to break the channel surfing mentality burned into my brain and be comfortable with looking for on demand content.

I actually went the opposite route, I went from Comcast to Directv, and I am MUCH happier.

 

Service with comcast was always spotty, poor customer service, poor tech service.

 

I also enjoy the layout of the directv programming much better.

 

The only thing that comcast does better then directv is the " on demand " features, and faster internet ( but im not doing major downloading or uploading, dsl serves me just fine )

 

^^^ This. I love DirectTV, way better than Comcast. I only lose signal during the worst storms, maybe a few time a year. I did not like DSL though, so I have Comcast for my Internet.

Had direct for 2 years, high winds always lost service. Went back to comcast and NO outages.

A couple years ago a Cablevision rep came to the house offering phone/tv/internet for a really great price. I decided to give it a shot. When the installer left, I had a so so picture on tv and one of my three phones worked. After 3 days of them promising to come out and fix it, with nobody showing up, I ripped the crap out and went back with DirecTv and Verizon for phone. I did keep the cable internet connection though. I have seen Fios and it looks great but, not available on my street. Cable will never compare to DirecTv as far as picture quality goes. I'll take the rare signal loss over a crappy picture any day.

Coincidentally, I was just in the process of contacting comast to re-enroll in a promotional package to cut that 6 month price hike off at the pass. I have noticed the trend that every 6months to a year the subscription price rises $10-15 so this was the straw that broke the camel's back. I already own 1 google tv box, so Im going to pick up a roku for under $100 and try cutting the cable for September.

 

My plans include keeping Comcast's internet and jumping on netflix streaming and hulu plus. Wish me luck boys... with any luck this will kill off at least a good 60-80 a month. taking the new subs into consideration.

Count me among those who had more outages with Comcast than with DirecTV. Having said that, I'm a FiOS guy all the way. Maybe it's because I'm a network/system administrator by trade and I just geek-out at the idea of fiber on-site. FiOS is definitely faster/more consistent than Comcast.

 

Comcast's problem isn't their products though, it's their customer service. It blows, big time. I knew I had to deal with one of the two worst companies in the area (Comcast or Verizon) and I picked Verizon because I liked their product better. Once upon a time I had no choice and had to go Comcast to have high speed internet.

 

 

I'd love to cut the cable cord, but there are too many shows that I watch that aren't available through Netflix/Hulu/etc. Shows like The Walking Dead (yeah, I know, older shows are available on Netflix), Burn Notice, and Justified keep me connected to the cable company (unless somebody knows something I don't).

It all depends on location. As you can see, people's complaints are usually the same for either services. I have Comcast.I never have outages. Internet is just fine. Phone works, but i just never use it thanks to the cell.

 

I used to for for Comcast. I have heard all the complaints.....for all the companies. People say comcast sucks, then leave. People say Fios sucks, then come back to comcast. DirectTV sucks in bad weather....yadda yadda yadda.

My only options are Verizon DSL (no FiOS), Comcast, or dish. I have never really liked Comcast, so I have Verizon for Internet and phone. It is ok--not exactly fast, and Lord help you if you have a problem becasue their customer service is unbelievable bad, I really do not have adequate words to express how bad. Luckilly I only deal with that on the frequent occasions I lose voice service (no dialtone but still have DSL). I am sure Comcast customer service is comprable...

 

For TV I use broadcast (from Philadelphia). We are on the fringe, but I get all ABC, CBS, NBC, Fox, WPHL, WHYY, NJN, WYBE (Indy public), and Univision, WPSG (CW?) and some ION channel. I also have a Google TV box from Logitech.

Tried Comcrap. Now have Fartos. They all suck. Customer service sucks. Set top box software sucks.

 

Call me Mr. Positive.

I switched from Comcrash to Verizon FIOS and I'm saving about $75 per month, with service that is far superior to Comcrash.

Wow! Certainly a lot of mixed reviews on both Directv and Comcast. We got the install today and I can tell you we went from 2.4mbps this morning to 52.mbps after the install. Its a world of difference. Also the hight def tv looks amazing so far I am very pleased!!!

LOL. It's always amazing when it's first installed. Good luck with it.

FIOS is the best service for the money. Call them every few months and ask them to help you lower your bill.

We had a $10/month permanent discount, plus free HBO, Showtime, HD service, and multi-room DVR.

 

Even though I have the low-end speed choice (15/5) it's been great.

 

FIOS gives you a dedicated line. that means you get 15/5 24/7, regardless of how many people around you have FIOS.

Comcast may claim faster speeds, but it's a shared link with all your neighbors.

Wow! Certainly a lot of mixed reviews on both Directv and Comcast. We got the install today and I can tell you we went from 2.4mbps this morning to 52.mbps after the install. Its a world of difference. Also the hight def tv looks amazing so far I am very pleased!!!

 

Just wait.

Soon, you're service will shutoff for no reason, your bill will go up by $40/month for no reason, and their customer service won't do anything to lower your bill... except maybe give you 3 months of showtimes *rolls eyes*

I hope this does not happen but we are locked in for a year at one price so it should be alright but we will have to see!

A Majority of the residents rely on Comcast internet. Our internet service is stupid fast even with a bunch of people on one hub.

 

The down side is that one of the main Hubs is in Glocester county. So if they have problems, it rolls down hill to here and our speed drops off a bit. But that hasn't been a problem for a couple years.