As mention in this thread on changing MrsWombat's EMP to a single sided safety she has had some issues with HollowPoints on her 9mm EMP. As the this is no longer about the safety I've started a new thread.

 

Out of the 133 Hollow Points she tried to shoot at the weekend she had over 110 Failure to Feeds and/or Light Primer Strikes. This was after 724 rounds of FMJ over the last 8 or so months without issue.

 

We tried a variety of Hollow Points including:

• Speer Gold Dot 9mm: 124gr +P Hollow Point Short Barrel (23611)
  
• Federal LE Tactical 9mm Luger: 124gr +P HST (P9HST3)
  
• Federal LE Tactical 9mm Luger: 124gr +P EFMJ (P9CSP1)
  
• Winchester Ranger Talon 9mm Luger: 124gr +P HP (RA9124TP)
  
• Black Hills 9mm: 115gr +P Tac-XP (D9N10)
  
• Corbon 9mm Luger: 125gr +P JHP (SD09125)
  
• Hornady Critical Duty 9mm Luger: 135gr +P FlexLock (90226)
  

I sent an email to Springfield Armory Warranty on Monday 3rd September evening (Labor Day), by 10:11am on the Tuesday I had a response from Springfield Armory seeking to clarify a couple of points and our contact details and by 10:27 I had received a FEDEX shipping label to return the EMP to Springfield Armory to investigate and resolve the issue.

 

I have to say I am very impressed. Compare to my Sig issue I have to give Springfield Armory an A+ for customer service response (so far) compared to the D- for Sig.

 

Will post an update once we receive the EMP back.

 

TheWombat

Before I bought my Socom and because there was so much controversy over that model, I spoke to them extensively and they were down to earth folks. Was very content with their reps. Nice people and knowledgable.

 

 

Sent from John's iPad 2 via Tapatalk HD

Typos courtesy Apple...

When my EMP was shooting high they took back the slide and replaced the rear sight (Trijicon, no less) no questions asked.

 

The gunsmith personally signed the repair order, fwiw. I like that.

Custom shop is even better ....Dave Williams will call you to go over the order and confirm ....I love my EMP

We received the EMP back yesterday - so two weeks including the shipping. The enclosed invoice (for $0) states:

• Recut Barrel Ramp
  
• Polished Feed Ramp
  
• 1911-A1 Barrel Link
  
• Tuned Extractor
  
• Test Fired - No Malfunctions
  

 

We'll take the EMP to the range sometime soon and see how well it does with the Hollow Points.

 

TheWombat

We received the EMP back yesterday - so two weeks including the shipping. The enclosed invoice (for $0) states:

• Recut Barrel Ramp
  
• Polished Feed Ramp
  
• 1911-A1 Barrel Link
  
• Tuned Extractor
  
• Test Fired - No Malfunctions
  

 

We'll take the EMP to the range sometime soon and see how well it does with the Hollow Points.

 

TheWombat

 

Sounds good springer has great customer service