I just received a Fort Knox pistol via UPS today . Arrived with the knob loose in the box and it won't stay attached at all . The box seems rugged but the simplex lock seems loose and kind of junky . The lock doesn't operate very smoothly either . I emailed the vendor today so I haven't heard back yet . Hopefully this is just a bad one and one of those things that only happens to me , like the time I went to Starbucks and they were out of coffee .

I had purchased one a few weeks ago and mine has been fine. I'm very happy with its operation and construction. It sounds as if you got one that "slipped through the cracks". Like any mass produced item, there will always be ones that slip through. I've definitely gotten my fair share of "lemons" over the years. As for the lock, it operated pretty much as I expected so I can't really say if mine is any different than yours. Hopefully the vendor will make this an easy process for your refund/replacement.

The vendor is sending me a new one as soon as they're back in stock . Will update with good or bad outcome .

probably defective, not design flaw.

10 gauge, right?

you'll be glad to feel it in the dark & not worry about a battery in your way.

Love mine. Sounds like a defective lock. When you get the replacement you will love it.