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15/30 M3 PMAGs available

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I have a question. Why does your system include insurance by default for UPS shipments <$100 when UPS includes insurance up to $100 in value by default. I just paid $5 for insurance I don't need.

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I have a question. Why does your system include insurance by default for UPS shipments <$100 when UPS includes insurance up to $100 in value by default. I just paid $5 for insurance I don't need.

it's checked by default for two reasons. The first is some orders were being sent by USPS until USPS's linkage with the store software broke and none of the e-commerce consultants I work with can figure out how to fix it. Secondly, it's checked by default so the customer has to opt out of insurance. Insurance is not actually provided by the courier but rather my insurance company. I have a separate policy for insured packages to minimize delays in processing claims. If I used UPS's insurance and an insured package is lost or damaged in shipment, I have to work through UPS to make the customer whole which can take weeks. By providing insurance through a third party, I am able to either refund or replace the package within days, not weeks.

Nice - Any ETA on the windowed?

Not a word from Magpul on them.

With the hundreds of small UPS claims I've filed for my business, I understand the process and what it takes to make a customer whole once a shipment goes missing, or gets damaged, in transit. While the private insurers (like UPIC and those others insurers that can be used for USPS shipments through stamps.com and endicia) are pretty quick to settle, it's still a pain waiting for the insurance reimbursement to come in. Never giving a thought that the insurance was opt out, I should have paid closer attention. I'll keep it in mind for the next time.

  • 4 weeks later...

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