The new Taurus Company... Personally I do not own any Taurus products except for a Rossi Circuit Judge. Any way I thought it was interesting.

 

I had to send a revolver back to Taurus recently. Bullethole, where I got the gun from, handled the RA and sending it back. It was gone for a little too long. I called Bullethole and they said they hadn't received it. So, I called Taurus. Their CS was awesome. VERY professional and willing to do whatever it took to get me the correct answer. I was quite impressed.

 

C

As some of you may know, I am not a big fan of Taurus. I bought a 1911 back in November, 2011, and wound up sending it back a few months later with a broken extractor. That time I had to pay for the overnight shipping. It took them a month and a half, IIRC, to send it back, and it went out of commission again about 100 rounds later. The second time I spoke with CS, they sent me an email link with a pre-paid FedEx label that I printed out and slapped on the box to return the gun. Turnaround time this instance was several weeks.

 

I've since put around 200 rounds downrange through it and it is handling well, shooting accurately, and cycling ammo fine.

 

I'll give a tentative thumb's up on the direction that the company seems to be heading in, and hope their new CEO is a man of his word.