I just purchased my first rifle, a Ruger 10/22 carbine and was finally able to bring it home yesterday. When I looked it over in the store, I didn't look that closely at the muzzle, but when I brought it home it there is a pretty clear imperfection on the flat surface of the muzzle face. It doesn't seem to continue into the beveled section leading into the barrel, but it is close. My question is whether or not this is a big deal. I haven't had an opportunity to fire it yet, and probably won't get to the range until next weekend at the earliest. What do you guys think?

 

 

Also another little imperfection towards the edge, but its the big one leading toward the inside of the barrel that worries me.

 

I don't think it will make any difference in accuracy, but if you don't like it, I would say take it back and ask for one that is not scratched.

I found a Ruger Forum where someone else had the same issue from the factory. They were able to get Ruger to pay shipping both ways for the barrel and it was replaced. I filled out the online service request and they said I could send it back, but made no offer to send a UPS shipping label. I'm going to give them a call tomorrow when their service dept. is open and see if they'll cover the shipping cost. My question is, does this appear to be a factory defect, or is it possible the shop I bought it from caused this damage? I can't imagine that Ruger would let this leave their factory this way, but like I said I was able to find a picture almost identical to mine at the Ruger Forum.

personally, I wouldn't happy with it on a brand new rifle. If Ruger will make it right, then send it in! Shouldn't affect performance by the looks of it, but, looks like it was dropped or put muzzle first into some concrete or something..

With the quantity of guns that Ruger is punching out, I can see things like this sliding by. It doesn't help productivity numbers if Quality Control kicks back a number of minor issues as that means that gun was touched 2x in the manufacturing process which could affect their overall output. Furthermore, not everyone inspects their firearms so carefully...

Can't really tell by photo - is there bluing in the scratch or no? If bluing is gone, could have happened anywhere along the way from assembly, through packing, through shipping, to an oops at the LGS. Always call CS for firearms no matter how long the hold time is. Have a good, considerate talk with the answering representative and you'll find 98% of the time they'll take good care of you.

Can't really tell by photo - is there bluing in the scratch or no? If bluing is gone, could have happened anywhere along the way from assembly, through packing, through shipping, to an oops at the LGS. Always call CS for firearms no matter how long the hold time is. Have a good, considerate talk with the answering representative and you'll find 98% of the time they'll take good care of you.

 

Yes, there is bluing in the dent there which is why I thought it happened during manufacture. I'm going to give them a call Monday and I'm hoping for the best.

Yes, there is bluing in the dent there which is why I thought it happened during manufacture. I'm going to give them a call Monday and I'm hoping for the best.

 

That fact, if explained to the CS rep should certainly get you a RMA lable.

Nice, I'll keep you guys posted.

Talked to Gill at Ruger today. Mentioned the bluing in the dent and he sent a UPS shipping label via email. He was very helpful and took care of getting it set up quickly, I had the label before the call was over. I just dropped it off at the UPS station and it's on its way. Couldn't just send the barrel, had to send the whole rifle so they can test fire it after fixing/replacing the barrel. Hopefully it won't take too long, but Ruger has my respect for taking care of it. Note to anyone who reads this: Call them instead of doing the online service request!

Talked to Gill at Ruger today. Mentioned the bluing in the dent and he sent a UPS shipping label via email. He was very helpful and took care of getting it set up quickly, I had the label before the call was over. I just dropped it off at the UPS station and it's on its way. Couldn't just send the barrel, had to send the whole rifle so they can test fire it after fixing/replacing the barrel. Hopefully it won't take too long, but Ruger has my respect for taking care of it. Note to anyone who reads this: Call them instead of doing the online service request!

 

There you go! Hope it's a quick turn for you, but if not give them your patience. They are bringing their production to 100% capacity by March 1 (i.e., accelerating completion of the additional lines demanded by the popularity of guns like the SR1911 and getting some product out there where it's drying up fast).

There you go! Hope it's a quick turn for you, but if not give them your patience. They are bringing their production to 100% capacity by March 1 (i.e., accelerating completion of the additional lines demanded by the popularity of guns like the SR1911 and getting some product out there where it's drying up fast).

 

Thanks man. It was your advice on telling them about bluing in the dent that were the magic words when I was talking with the rep. I appreciate it!