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generac stanby generator

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Just had one installed, Gnerac 20K.  hooked up to nat gas.  Its already come on line about a month ago.  never again without power.

I've got their GP5500 W model.  Haven't yet had a chance to use it, other than for a break in period, and to exercise it for 20 minutes a month.  I'm impressed by what I've seen, though.   Seems well made, and Consumer Reports labeled it a top pick a few months ago.  Amazon.com had the best price.  Free shipping.   I just opened the box where the truck dropped it off and put the included wheel kit on, then wheeled it around to the garage.

 

I was impressed that--despite it never having oil or gas in in previously--it started on the first pull.   It has ever since.

17kW here propane powered. Installed by NJKen from here on the board.

I just got my trifuel kit in the mail today and will report with how it works as I'll set it up this weekend.

I plan on getting a longer nat gas hose and connecting it to that but when I get it all together, I'll give a full report

 

those gas hoses are expensive by the way....damn

avoid generac they go out of their way to screw customers on warranties 

 

 

kolher, onan, john deere, cat, and briggs are good

Have installed quite a few of the generac, and their rebranded names, with zero problems.

 If you get a portable (regardless of whatever brand you decide on) make sure it has the LOW OIL SHUTOFF. 

If you get a portable (regardless of whatever brand you decide on) make sure it has the LOW OIL SHUTOFF.

Did you learn that the hard way?

I have a Generac portable 7500 Watt continuous unit and it works great.

Did you learn that the hard way?

I purchased my system the day before Irene (storm before Sandy) at the HomeDepot as they were taking them off the truck, so there were no choices ... My system don’t the Low Oil Shutoff but it’s a good system. The upgraded model of my system now has it Low Oil Shutoff.

 

I’m learned to pull dipsticks and check oil levels a long time ago, longer than I care to mention. The point is if you are in the middle of a storm and your oil level was good on day 1 it may not be good on day 3 especially if you are on NG and you don’t have to worry about refueling. 

avoid generac they go out of their way to screw customers on warranties 

 

 

kolher, onan, john deere, cat, and briggs are good

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

outstanding offer here.....

Dont know if it was mentioned before. But this months Consumer reports rates them. I've found them( consumers) to be pretty good. I cross reference with Amazon personnel reviews and am always very pleased with the results.

As a generac dealer I am curios to hear your story. You can PM it to me if you would rather. I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor. If you still have the unit and still have a problem I may be able to help you mediate it.

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical.

Ken

How far do you come down? I'm in Plumsted Twp.

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

Ken is it true if A home owner was to go with a large generator, around 20KW they would need to run a separate NG line with another meter?  Also how do you feel about Kohler?

Honda eb 7500... 16 years old. Starts on the 2ND pull every time. Looking into a way to modify my 10.2 kilowatt solar array "grid tied" system to use deep cycle AGM battery bank.

 

Sent from my DROID RAZR using Tapatalk 2

 

 

avoid generac they go out of their way to screw customers on warranties 

 

 

kolher, onan, john deere, cat, and briggs are good

Was waiting for this post. Always a negative Nellie in the crowd.

I have a 14kw standyby from Generac that has been perfect. Ran 25 hours during Sandy, runs an exercise once a week. No issues at all. Propane.

 

Also, as asked above, most residential nat gas installs need more fuel than the regulator that feeds your house can provide. The gas company will advise on your particular needs. Its something they do all the time, so it is one of the lesser things to worry about.

As a generac dealer I am curios to hear your story.  You can PM it to me if you would rather.  I have been beat up a little bit by generac to make sure something was handled under warranty that was actually caused by the installing contractor.  If you still have the unit and still have a problem I may be able to help you mediate it. 

FWIW, I do install all makes and models of generators and they all have their quirks, be it customer service or mechanical. 

Ken

 

Couple of friends are dealers and techs that are around the country, they've told me various stories about them. 

Was waiting for this post. Always a negative Nellie in the crowd.

 

This post is stupid. 

How far do you come down? I'm in Plumsted Twp.

Yes, Ill PM you

Ken is it true if A home owner was to go with a large generator, around 20KW they would need to run a separate NG line with another meter?  Also how do you feel about Kohler?

No, you may need to have a larger meter installed though.  A separate meter is not required in this part of the country.  If you can locate the generator close to the gas meter as posible it will always help as far as plumbing goes.  Wire is easier to run that gas line.

Kohler builds a fine machine.  They are well engineered and will serve you well.  They do not have the dealer and parts network that Generac has though.  If you could get a better deal on the Kohler go for it. 

Ken

I would go with an Onan. Costco sells them.

I am not familiar with that particular model.  I do doubt that it is an Onan manufactured unit though.  Onan is almost as expensive as Caterpilllar as far as pricing goes.  If you have an older Onan part are crazy enough to make you junk it.  They are not the same since Cummins bought them out.

Just my $.02

Ken

Couple of friends are dealers and techs that are around the country, they've told me various stories about them. 

Anyone ragging on this as negative needs to stop.  Generac is not without its problems.  I had to go through several rounds of contract negotiations with them to get things rite.  They try to low ball dealer and the ones that accept it are usually abused.  It is a shame but this post is not entirely off base.  As far as their product quality goes, they are pretty darn good.  You will have problems with anything and that is the truth.  Generac has actually subbed out their entire technical department and warranty department to an outside company.  Anyone who has gone through their service and repair classes will understand why.  Since that change and their unofficial partnership with Siemens things have changed.  Ill tell anyine the good, the bad, and the ugly about anything I know about.  I dont swear by any one company for anything.  Of all, I have had the best luck with Generac and Caterpillar. 

 

Ken

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