Found this on my Facebook feed. Thought it was pretty good. Decided I should share it. Enjoy.

 

http://americanwarfighter.net/mistakesincqb/

Just read that before making my way here.  Pretty interesting, I would like to talk to some of my operator buddies to see their thoughts on it and how well it works.

Just read that before making my way here. Pretty interesting, I would like to talk to some of my operator buddies to see their thoughts on it and how well it works.

You have friends that answer phones?

 

Decent article. #5 is a huge pet peeve of mine - Keep your goddamn head up and cover your area of responsibility.

 

I think #3 is his best point. Especially this:

Aside: I don’t think there is a such thing as basic skills and advanced skills I think there are basic skills done well and basic skills done poorly.