Just curious has anyone returned a vortex product for warranty.  I'm sending in a Sparc  red dot , Its getting a little fuzzy . And no its not my eyes. 

I need to do this too - lens fell out of one of mine... just haven't sent it in yet... 

I also sent a Vortex optic back for repair. They were fast, free and friendly. A great experience!

I have never had to use the Vortex warranty, but I have heard great things about it.

Sorry to hear that the product needs return.  If you have any issues with the return, please let me know as I am a Vortex brand ambassador.  I want to make sure you guys are getting the service you need.

 

Well I want to say Vortex warranty is no joke. They sent me a  new sparc 2 no questions asked.  

Great customer service.

I will go out of my way to buy their products just for their great warranty and support! Hard to find a company that good these days!

Vortex VIP is the best. They stand behind there products and want happy customers.

They are legit.  

I have used the Vortex warranty on numerous occasions and it is top notch. Now if you think about it, is that a good thing to have to use so often ?

On 1/11/2018 at 1:13 PM, Pew Pew Plates said:

I have never had to use the Vortex warranty, but I have heard great things about it.

Sorry to hear that the product needs return.  If you have any issues with the return, please let me know as I am a Vortex brand ambassador.  I want to make sure you guys are getting the service you need.

 

I accidentally snapped of the hexnut screw of the base of the cantiliver mount when i was tightening it to the recommended torque.

Will they replace this if i return it?

If it is their product, they WILL stand behind it!