RTSP1

Welcome from RTSP.

Glad everyone got what they needed, sorry for the push thing, Mondays are a bit crazy with all the drop ships and all. Nice to hear that with all the craziness that the staff was still attentive.

Great thread! Very informative as a business owner to find out what the general thoughts are on customer service, pricing of firearms and even the theory on "browsing". I can say that as far as customer service and browsing, we encourage it! there is no customer that is less or more important than another. Whether you have a permit in hand or not, everyone should get the the same level of attention. Any employee that shuns a customer for another, is not going to be employed for long at our shop. I have found sometimes consumers are just trying to get a feel for what they may be purchasing in the future. That said, not everyone is going to buy from us, but the good experience that they have may drive them to come back at a later time for something else. Pricing! Well we have put all of our pricing on our website, hence there is little to hide. Our theory is a profit of around 17%-20% on a firearm. Now, how does that translate? Glad you asked. Glock is the most popular selling firearm in our store, if we take the margins list above and translate it to what the distributors sell the firearm to us for, it comes out to around $70.00 profit per gun. That sure doesn't keep the doors open, but by keeping the prices competitive, we can work more closely on customers purchasing things with better mark-ups like cleaning kits, ammo, range time and training. all of those things have better margins and are really what helps, Gun ranges, especially stay open. I am in no way saying we have the best prices out there, but you have to understand that some shops may get a better distributor price, may not have the overhead of a 35,000 sq ft facility etc..., but we try to stay in the right ball park.

Ugh! Sorry. Lol. Congrats Howell. Ever need anything, give me a shout.

As 67Gtonut said, we do rent out all of our classrooms to outside instructors. Instructors must be insured, name RTSP as other insured and have proof that they are certified to teach the course they are instructing on. See below: CLASSROOM #5 – W/O AV SUPPORT · 1-4 Students · $25/HR · $50.00 Range/ 1HR - 1 port CLASSROOM #3 &4 – WITH AV SUPPORT · 8 student max per classroom · $50/HR · $90.00 Range/ 1HR-1 port CLASSROOM #2 – WITH AV SUPPORT · 9 student minimum/ 20 student maximum · 2 Instructors must be provided · $75/HR · $180.00 Range/ 1HR with 2 ports CLASSROOM #1 –WITH AV SUPPORT · 21-50 students · 20-30 students requires a minimum of 3 instructors · 31-40 students requires a minimum of 4 instructors · 41 or more students requires 5 instructors · $150/ HR · $360.00 Range/ 1HR with 4 ports

Welcome to the forum, please stop by and say hi next time your in our area.

Not a problem contact Jan at [email protected]

Give the shop a call tomorrow and ask for Michael Moore or Bryon Barton. Either one will be able to guide you.

Great to have you on the forum, next time your by the shop, stop in and say hi.

Dev8edd, thanks for checking in on this. I try to follow the posts as best I can and report the good as well as the not so good to all of my employees. They will get a well deserved pat on the back tomorrow.

Oneshot, I hope we can endear ourselves to you and become more of a benefit than just the distance. lol As far as the noise levels, we specifically designed Range 2 to be handgun only for just that reason. We found that shooters in general have a much better experience in a range where rifles and shotguns are not blaring next to them. Brucin, we are working on installing bullet shields to go above the standard black walls. Sorry for the inconvenience.

Dman we truly appreciate the time you look to post. Range safety and education is a very important part of our business model. It has been an up hill battle to get the range rolling, but our employees are truly the front line of our customer reaction and over all feeling of what RTSP trully represents. Please come find me the next time you are in, I would enjoy meeting you.

Rtsp full inventory is on our website. Www.rtsponline.com

Robo0115, you can come on in and put those firearms on an order, apply for your permits and as long as they are paid in full, they are yours till your paperwork comes through.

RTSP is blowing out its entire firearms inventory!!!! *** We are discounting our firearms an unbelievable 10%!!!! *** We will honor this discount on orders with full deposits and will waive our storage fees for all firearm orders through the end of December. *** 15% restocking fee does still apply! *** Ed Brown, Nighthawk, Les Baer and Wilson Combat Handguns are 5% *** Glock Blue Label Firearms are completely excluded *** Inventory is on line

We are currently out of stock on that rifle. Our inventory is on line and we post what comes in on FB. As far as the compliancy work, we do brakes, bayonet lug removal and stock pinning.

I am willingly coming to the best resource I know of for information on competitive handgun leagues. RTSP is looking to start a handgun competitive league in the next few months, problem is we don't know a whole lot about it. I am seeking a qualified individual, or individuals, to organize and run any such type of league. This is not a paid position in theory, but the individual, or individuals, will be more than compensated for their time in fringe benefits. What we have to offer, and I am not even sure if it works, is a 25 yard range that is limited to static type shooting only from the 9 ports and a 15 yard range that is fully baffled and shooters can move beyond the static ports within the 21 ported "down range" area. Qualified individuals can contact me by either email or phone. Thank you in advance for any and all help.

Henry Repeating Arms Co. Golden Boy Mares Leg .357 Mag Octagon Barrel This firearm requires a pistol permit. Great burner!!

The membership is perfect for anyone that is shooting at least twice a month. The savings on ammo alone, pays for it in spades. Glad you are hVing a positive experience at our facility.

Welcome to the forum. I am also a west Caldwell resident, stop in and say hi. See ya at 7-11.

Sorry getting into this a bit late. We do recognize other draw certificates as long as it is from a reputable organization. Likewise, IDPA or USPSA are acceptable qualifying sources. As far as the non-member thing, we will make a notation in the notes section of your profile. Hope that helps

our inventory and pricing is online. Thanks

Minimalist, please feel free to stop by the shop. We only one HK in rental but have a wonderfully selection for sale. See you at the range.

Wow, I am glad that this topic, started by Howard, has gained such a following. It is all important to note that every FFL in the state has to adhere to the same standards and that their individual customers, ultimately determine what is right and just for the shops continued success. I believe that our customers have our best interest at heart and want us to succeed, hence we try to go the extra mile and not be the FFL of old! Just sayen.

agreed