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Returning a handgun to factory

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Need to return my Taurus PT-22 for repairs. l talked to Taurus customer service and they said to ship it UPS and make sure to tell UPS it was a firearm,is this legal in NJ? I've done this before with long guns,and never had a problem,but never with a pistol. It has to be shipped to Florida. Also when they fix it can they ship it directly back to my home? Or do they have to ship it to a FFL? Thanks

Provided you ship it to them yourself, they can ship it back to you. Make sure you bring your FID card, and a copy of the registration with you to the UPS station just in case. You have to declare it as a firearm, handgun, and ship it a certain way.

 

Make sure to not take any crap from the employees, either. I walked into FedEx to ship a rifle to a gunsmith once, first the idiot who has probably never even handled a gun before asks "you sho they aint no bullets in that thing?" before telling me they don't ship guns. Politely correct them, and if they continue, ask to speak with a manager or supervisor. There is also a central office the employees can call for confirmation of company policies. They do in fact ship guns. Be polite, know your stuff going in.

 

UPS Rules Governing Firearms Shipment

 

Special Procedures for Shipping Firearms

 

Use These UPS Services for Your Firearm Shipment

Firearms will be transported only between licensed importers, licensed manufacturers, licensed dealers, and licensed collectors, as defined in the United States Gun Control Act of 1968, law enforcement agencies of the United States or of any department or agency thereof and law enforcement agencies of any state or department agency, or political subdivision thereof, and between persons not otherwise prohibited from shipping firearms by federal, state or local law and when such shipment complies with all applicable federal, state and local laws.

 

You must ship your packages that contain handguns with UPS Next Day Air Early A.M.

I recently sent my s&w back for warranty repair, they had me ship it FedEx. I boxed and brought to FedEx in lakewood, told them it was a firearm, she asked 2 questions, was it unloaded? and if i was sending directly to the factory/repair center? That was it, off it went. They shipped directly back to me, no problems.

If you bought it new, see if the shop will send it back for you. I had to send my Taurus back, and Simon Peter handled the whole thing on their dime. Customer Service.

You can ship to the manufacturer for servicing. I shipped my Sig pistol to have some work done on it. I had to use UPS overnight. No problems shipping or getting back.

I sent my Kimber back through Fed-Ex. With insurance and everything it was like 140 bucks.. I'm happy Kimber didn't charge me anything even with the warranty expired. But you have to go to a main hub to ship it, you can't just go to a regular sister store. Also you have to let them know it's a firearm. I also made sure that the company knew it was coming, and when it was sent out so they would make sure they got it. Kimber also sent the gun back to me directly.

I sent my Ruger Redhawk to Ruger by the USPS a couple years ago, and it came directly back to me. Don't know if you can do that today.

however Springfield armory, when they refinished my XD sent it to an FFL.

 

How does that work? Did you need to get another PP to re-acquire your own property? I just see FFL's losing sleep over handing a handgun to a person in NJ without a PP...

however Springfield armory, when they refinished my XD sent it to an FFL.

 

How does that work? Did you need to get another PP to re-acquire your own property? I just see FFL's losing sleep over handing a handgun to a person in NJ without a PP...

Taurus sent mine back to Simon Peter, and I just stopped in to pick it up. No P2P, no stress, no bother.

it is perfectly legal for the manufacturer to send the gun directly back to you, handgun or long gun.

 

that being said, it is also perfectly legal for the CMP to ship a rifle directly to your house, that was, until a new jersey resident that didnt know this, went and called the state police or AG office and asked if it was possible. guess what happened next.

 

they may use the same justification they used for the CMP situation to bar us from having our own property shipped directly to us, IF someone is stupid enough to call the state police for clarification. not saying that any board regulars would do this, but anyone else reading.. DONT CALL THE STATE POLICE, OR THE GOVERNORS OFFICE, OR ANY OTHER GOVERNMENT ORGANIZATION AND ASK THIS QUESTION

  • 1 year later...

Hi all, long time watcher, first time poster. I need to ship my TCP back to Taurus. I called them and got them to email me a shipping label so that I can send it on their dime. I noticed that the label says the package is 2 pounds and was wondering how I should package it the come close to making this weight. Thanks in advance for any help that you can give.

To the OP:

 

First, if this is a warranty repair, get Taurus to send you a shipping label. Secondly, the air shipment requirement by both FedEx and UPS is not a law, it is their policy to minimize the time the gun is in their system and thus cut down on "missing" packages. And finally, yes the manufacturer can ship it back directly to you unless the repair turned out to be a replacement of the serial numbered part and the replacement is a new serial number (some mfg. will restamp the new frame/firearm with your old serial number).

 

Lastly, be aware when it is coming back to you. I came home to find a S&W model 624 just sitting on my front porch - fortunately it was shipped in a plain brown wrapper, so the neighbors just thought it was porn :icon_mrgreen:

 

Adios,

 

Pizza Bob

Hi all, long time watcher, first time poster. I need to ship my TCP back to Taurus. I called them and got them to email me a shipping label so that I can send it on their dime. I noticed that the label says the package is 2 pounds and was wondering how I should package it the come close to making this weight. Thanks in advance for any help that you can give.

 

No need to make weight. THe carrier will bill Taurus the balance if over. Send it with the magazine in original box w/o anything else. Put that box inside another and slap the label on it. Drop it off to the carrier's shipping outlet.

No need to make weight. THe carrier will bill Taurus the balance if over. Send it with the magazine in original box w/o anything else. Put that box inside another and slap the label on it. Drop it off to the carrier's shipping outlet.

 

Thanks for the help, just sent it out today.

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