Posts like this make me so happy I went with my Dillon. I've never been questioned about anything I ever asked about. Also have the time I called with a warranty issue and wanted to order extra parts on top of it, Dillon went ahead and threw my extra parts that I just wanted in for free.

 

I'm sorry but at this moment, NO company can even come close to touching Dillon's warranty and customer service.

Posts like this make me so happy I went with my Dillon. I've never been questioned about anything I ever asked about. Also have the time I called with a warranty issue and wanted to order extra parts on top of it, Dillon went ahead and threw my extra parts that I just wanted in for free.

 

I'm sorry but at this moment, NO company can even come close to touching Dillon's warranty and customer service.

 

Some of the send in stuff, I don't fault hornady for, and dillon does the same. Sometimes they just want the whole damn press to make sure it works and that you aren't the problem, or because it sounds like there are multiple issues and they want it back so that it can get fixed in one go without lots of shipping stuff all over the place.

 

Dillon will on occasions refuse to help you out. It's rare, and usually justifiable, but I have run into a couple of customers where dillon blew them off and it made little sense. Dillon has also gone trhough some of these growing pains. With the 650 there was at least 3 revisions to one part of the primer system that was giving customers fits. But they didn't send you a part unless you insisted on getting another of the ones that were marginal, or they had a new revision to try out.

 

Hornady needs to spend time generating decent setup videos, and just put them up on youtube for free, I think this would make a world of difference especially. They also need to tighten up the QC on manufacturing, and sometimes just admit they are out of a certain part because they got a bad bath and that that bad batch is garbage, not something to buy time with. It's not like they are doing nothing. They have introduced more shell plates so that the plates work better for a narrower set of cartridges rather than claiming they do a huge number of cartridges well, and that was something they needed to do for a while. It's just that given the quality of their setup instructions, the proliferation of missing parts, and the increasing frequency they are having defective parts go out the door, I really wouldn't feel comfortable recommending one to a newbie anymore, even if it is cheaper. When I bought it, going red saved me nearly $300. I knew CS wasn't as good as Dillon's but the reality is that the difference in the two didn't make up for a $300 difference in price, plus I liked not having spent primers dumped around randomly. Also, at the time, there wasn't a huge issue with missing parts. I'm personally at a 50% rate for their pick-pack process leaving something out of a retail package. That's just not acceptable.

 

 

Hornady needs to spend time generating decent setup videos, and just put them up on youtube for free,

 

They do. Mine also came with a DVD. Set it up in a laptop right on the workbench.

 

 

yep, the press came with that DVD, as well as online.

 

I have not dealt with Hornady in the past, as I only got this press about 6 months ago, however when I was having "user" issues, and parts that I broke, they prompty sent me new stuff. The few reps I talked with, all seemed quite knowledgeable.

When you guys have multiple Dillion 650's, I assume they are set up for different calibers?

 

Yes for the most part.

When I was loading with TonyS in his garage, we were both shooting 40s&w in production and limited. So each press was used for that specific load. If we were going to load 45acp, we would change over one of the presses and go from there.

At work I was loading strictly small primer stuff, so changing calibers and toolheads took less than 5 minutes.

yep, the press came with that DVD, as well as online.

 

I have not dealt with Hornady in the past, as I only got this press about 6 months ago, however when I was having "user" issues, and parts that I broke, they prompty sent me new stuff. The few reps I talked with, all seemed quite knowledgeable.

This has been my experience with Hornady, I can't say anything bad about them so far.

Loaded another 501 rounds today in about 2 hours, including breaks to clean the press. =P

I was in the same boat, flipping the coin between the Hornady LnL_AP and Dillon 650 and being I have a friend that has loaded for a long time on the 650, the customer service, warranty and number of recommendations, add in the number of people we have Dillon's around this forum I went that route.

 

I know matter what I have not made a bad decision and I doubt I would have made a bad decision if I went with the Hornady when it was all said and done. I'll know in about a week how I did with the decision, can you say, kid waiting for X-mas day??

 

Harry

When you guys have multiple Dillion 650's, I assume they are set up for different calibers?

 

 

Kinda.. I have one set up for small primers and one set for the obvious large primers.. its not too bad but whatever to change the system out but for 400 more dollars then the actual system you can have another 650 i just went the easy way out lol got two never happier i also use a ss press for load work ups!

Kinda.. I have one set up for small primers and one set for the obvious large primers.. its not too bad but whatever to change the system out but for 400 more dollars then the actual system you can have another 650 i just went the easy way out lol got two never happier i also use a ss press for load work ups!

 

 

Wait... how much does it cost to do a caliber changeover? Doesnt the press come with everythng you need for both large and small, minus the dies?

Kinda.. I have one set up for small primers and one set for the obvious large primers.. its not too bad but whatever to change the system out but for 400 more dollars then the actual system you can have another 650 i just went the easy way out lol got two never happier i also use a ss press for load work ups!

 

 

got 2 at one time?

 

 

I was thinking the same thing but was thinking of doing it over the course of a year.

Wait... how much does it cost to do a caliber changeover? Doesnt the press come with everythng you need for both large and small, minus the dies?

 

I read it that the cost of the parts to set up the primer system from one to the other and the cost of a new 650 would only be 400 dollars different so why not just have 1 650 for small and 1 for large. I'll know more myself when I go from 40 & 9 to 45 down the road.

 

Harry

got 2 at one time?

 

 

I was thinking the same thing but was thinking of doing it over the course of a year.

 

 

ya lol i spent about 4k for the machines and a lot of the other dillon equipment ya ima fanboy of dillon and proud of it go blue!

ya lol i spent about 4k for the machines and a lot of the other dillon equipment ya ima fanboy of dillon and proud of it go blue!

 

 

but ps i have been loading for about 6 years now so go figure i am sure i made the money back by now