I ordered a bunch of ammo from palmetto state armoury on 10/21.

 

I was looking for it to show up last week but nothing so I had to buy ammo at the range this weekend.

 

Today - 10 DAYS later, I receive an email saying they still have not received my FOID.

 

What freaking FOID, check my confirmation receipt email - nothing about getting an fid to them. NO fax number listed either...

 

Called them up and they explained, IF I hunt around on their "verification page", its listed at the bottom.

 

Tell them there's no fax number listed, ahh.....but if I go looking at their contacts page, its there.

 

What a fricking lousy experience .. 10 days waiting around in totally unacceptable -1

I ordered a bunch of ammo from palmetto state armoury on 10/21.

 

I was looking for it to show up last week but nothing so I had to buy ammo at the range this weekend.

 

Today - 10 DAYS later, I receive an email saying they still have not received my FOID.

 

What freaking FOID, check my confirmation receipt email - nothing about getting an fid to them. NO fax number listed either...

 

Called them up and they explained, IF I hunt around on their "verification page", its listed at the bottom.

 

Tell them there's no fax number listed, ahh.....but if I go looking at their contacts page, its there.

 

What a fricking lousy experience .. 10 days waiting around in totally unacceptable -1

 

Pete, I have checked them out and I would order from theme if there was a really good price but when you go to buy ammo from them there is a box to click and it brings up this page and it does list NJ there are requirements. Also you can't checkout until you agree to that page also.

 

 

 

Thank you for your interest in purchasing ammunition from Palmetto State Armory. Please read and agree with the statement below to continue with your order. All orders to Alaska must call for actual shipping rates. Thank you for your understanding and cooperation. Please call us with any questions.

 

Phone: 1.803.760.4004

Fax: 1.803.788.5756

E-mail: [email protected]

By clicking "I agree" below, you attest: 1. You agree and accept all policies described in our

Terms of Use.

2. You are at least 21 years of age (for handgun ammuntion) or 18 years of age (for rifle ammuntion).

3. By purchasing ammunition, you are not violating any local, state, or federal laws.

4. You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependant.

5. You have no legal restraint which would prohibit you from possessing, ordering, owning, or transferring ammunition.

6. You have never been committed to any mental institution, or been adjudicated as mentally defective.

7. You will not sell ammunition to any minor.

8. You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition. The following is a list of areas where we will not ship ammunition to. This is not a comprehensive list, but is meant as a guide. It is in no way meant to include all laws and restrictions accross the United States. Please contact the authorities in your area for any possible restrictions. If you do live in a restricted area, your order will be canceled.

 

California:

The cities of Los Angeles, Oakland, Sacramento and San Francisco.

Hawaii:

No sales.

Illinois:

The city of Chicago. All Illinois residents must fax us a copy of their FOID card in addition to their State ID.

Massachusetts:

No sales

Maryland:

City of Annapolis and Montgomery County

New York:

City of New York, or its five burroughs

Washington DC:

No sales.

New Jersey:

When ordering ammunition commonly used in a handgun/to be used in a handgun, we need a copy of your Fireams ID.

 

 

I ordered a bunch of ammo from palmetto state armoury on 10/21.

 

I was looking for it to show up last week but nothing so I had to buy ammo at the range this weekend.

 

Today - 10 DAYS later, I receive an email saying they still have not received my FOID.

 

What freaking FOID, check my confirmation receipt email - nothing about getting an fid to them. NO fax number listed either...

 

Called them up and they explained, IF I hunt around on their "verification page", its listed at the bottom.

 

Tell them there's no fax number listed, ahh.....but if I go looking at their contacts page, its there.

 

What a fricking lousy experience .. 10 days waiting around in totally unacceptable -1

 

That's weird... they shipped me my 500 without asking for an FPID. Did you order pistol ammo or rifle ammo?

That's weird... they shipped me my 500 without asking for an FPID. Did you order pistol ammo or rifle ammo?

 

unfortunately, It was pistol ammo.

 

Pete, I have checked them out and I would order from theme if there was a really good price but when you go to buy ammo from them there is a box to click and it brings up this page and it does list NJ there are requirements. Also you can't checkout until you agree to that page also.

Harry,

 

Its there if you know to look for it, its easy to miss and if you do, start twiddling your thumbs and wondering why its taking so long for your order to show up

unfortunately, It was pistol ammo.

 

 

Harry,

 

Its there if you know to look for it, its easy to miss and if you do, start twiddling your thumbs and wondering why its taking so long for your order to show up

 

You do know Dan will be along any minute with a link to R.I.Fdon't ya..

 

 

 

Yea, those pop up's are easy to overlook being most of the time they are just a bunch of lawyer speak and were somewhat conditioned to skip them.

Yeah - It wasn't their fault you didn't read unfortunately. I ordered from them before and did notice that on their page. Sent it off to them and had no problems.

Yeah - It wasn't their fault you didn't read unfortunately.

I maintain its easy to miss and should be listed as a reminder on the receipt.

 

As an update, they did ring me up after they received my fax and offered me a free box of ammo as recompense and an apology for the delay.

 

That goes a long way towards having a repeat customer than pointing to the fine print and saying , legally speaking, its your bad.

I always check the fine print, because being a NJ resident, numerous websites require you to fax them a copy of your FID.

 

I wouldn't say that it was terrible customer service or anything, but from now on you know to read the fine print.

I would give them a +1 for the customer service about it! Sure it was a delay but nothing that couldn't have been avoided. Still - they made good on it!

I ordered some ammo from them on Sunday the 24th, and received it on Thursday the 27th

Ammo arrived Wednesday with an extra box of 357 magnum thrown in.

 

So shipping was quick considering , I faxed my FID late Monday afternoon.

 

Overall, I will say I will use them again esp as they did something to make it right and I will not be caught out again by the FID.

 

P.S. they use foam peanuts for packing which get crushed to bits and then its drives you crazy as with the static they stick to everything

Of the many places that require an FPID for handgun ammo online, their site has it mentioned in the most obvious and easily noticed manner, or close to it. Their are a couple sites out their that give no mention to it until after you have processed the order.

Pete I just went on PSA site for the first time and found it couldn't be simpler to order ammo. You cannot order without clicking on the link that tells you the details for each state. So how is it so difficult to find? You are wrong and wanted something for free PSA did nothing wrong and owed you nothing. If you can't take the time to read something then you should suffer the consequences like a delayed order.

Really? So because you fail to read what you agreed to, you blame PSA??

You had to have clicked on the "I Agree" button before you ordered, where it clearly states that NJ residents need to send PSA thier FID for handgun ammo purchases. But its always someone elses fault though right?

Ok - Pete made a minor error - possibly should edit his post to say PSA -0.5 but to give him a minus 6? It just smacks of... well... Beetlejuice, I mean Radek who got negatives just for posting "hi".

 

Where's the kindler gentler NJGF?

Where's the kindler gentler NJGF?

 

Dan they were just trying to pick up the slack being nobody of saw a R.I.F. from you..

 

Harry

True dat. It deserves a RIF. But 6 negatives?????

Also, why not send the guy an email regarding his FID in a timely fashion?

True dat. It deserves a RIF. But 6 negatives?????

 

I agree, didn't deserve -6 on that.

Pete I just went on PSA site for the first time and found it couldn't be simpler to order ammo. You cannot order without clicking on the link that tells you the details for each state. So how is it so difficult to find?

 

Nowhere in my previous posting did I mention it was difficult to order ammo and if you were hunting for the FID line, its not that difficult to find.

I said it was easy to miss and if you do, it does not show up anywhere else

 

You are wrong and wanted something for free PSA did nothing wrong and owed you nothing. If you can't take the time to read something then you should suffer the consequences like a delayed order.

 

The above I take issue with, Only an idiot would believe I ordered from PSA in the hopes I could scam something for free.

Were you the brains running PSA, they would have one less customer instead of one more

 

in case, you still do not get it, my point was with the 10 day delay to inform me they needed my fid not with requiring me to check a box

 

P.S.

Never noticed the +/- before, will have to figure out how its going to change my place in the world

But its always someone elses fault though right?

 

See above post, make sure you and Wolfy bring in a 3rd guy if you plan on starting an ammo business

Wait, is someone getting defensive because they failed to follow directions, and then post about their general lack of situational awareness? I'm not saying that this is a normal day for you irishpete, no way at all (unlike Radek). Anybody who has not ordered from them prior could have made this mistake (though, admittedly, you are the first I have heard of having this issue). I'm just saying it is a bit ridiculous to call out PSA and then give them a negative rep based on your mistake... and then start getting defensive for being the village idiot this go-around. I mean, c'mon, take a step back, and look at your situation from our perspectives.

P.S.

Never noticed the +/- before, will have to figure out how its going to change my place in the world

 

Oh it has all the merits of being picked last for the ball game, or what your gpa was. If you can shoot better than some of the guys here (shouldn't be too hard...) it really won't matter. It's not like you posted porn, or skunked someone on a deal.

Dan,

 

the -6 I believe is from the fact that he is calling out PSA for his own mistake.

 

The mistake would be if he posted bad thing about PSA, then realized he made a mistake, and stated so.

 

Instead, he posts bad feedback for PSA, knowing they did nothing wrong at all.

Dan,

 

the -6 I believe is from the fact that he is calling out PSA for his own mistake.

 

The mistake would be if he posted bad thing about PSA, then realized he made a mistake, and stated so.

 

Instead, he posts bad feedback for PSA, knowing they did nothing wrong at all.

 

They waited 10 days to indicate that they were waiting for his FPID. While not their fault - who waits 10 days to answer an order??

They waited 10 days to indicate that they were waiting for his FPID. While not their fault - who waits 10 days to answer an order??

 

Do they charge at shipping or before?

 

I guess the same people who pay for, and dont pick up a gun in over 2 years? =P

I guess the same people who pay for, and dont pick up a gun in over 2 years? =P

 

Point taken - but surely not me...

Point taken - but surely not me...

 

 

Obviously. =) Just sharing stories that I hear from FFL's.

They waited 10 days to indicate that they were waiting for his FPID. While not their fault - who waits 10 days to answer an order??

 

Actually, no - they did state that it's the buyer's responsibility to send them the FID information. So they don't have an automated system saying "we need your FID" - who would do that for just NJ?

I'm just saying it is a bit ridiculous to call out PSA and then give them a negative rep based on your mistake... and then start getting defensive for being the village idiot this go-around. I mean, c'mon, take a step back, and look at your situation from our perspectives.

 

Maybe you skipped over my replies and missed it it in the fine print so here it is again

 

in case, you still do not get it, my point was with the 10 day delay to inform me they needed my fid not with requiring me to check a box

 

and as for bad mouthing ...

 

Overall, I will say I will use them again esp as they did something to make it right and I will not be caught out again by the FID.

 

 

I only used weapons world before this which is sans FID so I missed the FID thing on their site

 

And yes, they would have been quite able to take the overall outraged tone that some people here have taken and cut and paste their disclaimer and I would have never used them again

 

That's the beauty of capitalism.

 

P.S. I would alter the sub comment in the header of this thread to removed the "pissed me off" but edit does not allow me to do it.