I ordered a model kit from Amazon recently. The supplier sent me some toy suitable for a 4 to 6 yr old worth about $20. I emailed Amazon and the supplier got back to me. He said he would make good on the order and to keep the toy. Got my order a few days later and gave the toy to my grand-daughter.

Why did your shipment go to your neighbors house two doors down. ?

Inattentive UPS guy.

On the subject on online orders, many of the MarketPlace sellers on Amazon charge a restocking fee, but to figure that out before you order is impossible to do by looking at the page for the item or the Sellers Refund Policy tab on their info page on Amazon. There are no links to anything that would tell you the resellers specific policy on this. The best reference is that most resellers follow Amazon's return policy, which is unconditional on almost everything that you didn't open. But you may have to pay reyturn shipping.

 

Anyway, i got hit for 10% on an $800 scope. Didn't realize i ordered the wrong reticle version. Returned unopened. Had to got thru credit card to get money back.

 

So be aware of this. Some charge 20%. Even if unopened. I found that info on the administrative pages available to sellers.

Well Henry got back to me this AM and said thanx, keep the 2 mags. Guess I need to get the AR-7 now?

As most of the others have noted, you can never go wrong doing the right thing.  

 

Not too sure on this...  I kind of recall that no good deed goes unpunished.

Its better to live in purgatory than hell.

Cabelas are having a bad time I think.

 

I got home Friday night to find 2 boxes from them on my front step. Great! it's the 2 boxes of birdshot I ordered.

 

Each of the brown cardboard boxes contained 2 boxes of birdshot. They filled and shipped a single order twice. Both boxes even had identical packing slips.

 

I called them this morning and this lovely lady on the phone siad "Oh dear, shells are not returnable. Looks like Christmas came early for you".

 

She's kicked it up to management and they'll give me a call next week with the final word on whether they want me to keep them or not.

Well Henry got back to me this AM and said thanx, keep the 2 mags. Guess I need to get the AR-7 now?

FWIW I've owned an Armalite, Charter, and Henry AR7. The Henry is the best of them all. Doesn't jam, accurate, and better workmanship than the other two.

Not necessarily. The merchant made the mistake, why should UPS pick the package up on their own dime? If the merchant paid UPS to pick it up that's a different story, but if they didn't pay then UPS will pick it up next time there in the area.

It's frikin ups they are "in the area" every day. At least in places as populous as Nj.

 

 

As for the what would I do, one time I ordered a $75 leatherman and opened the box to find a ~$425 microtech folder. It was a small business, and they were very happy I returned it.

I got a call from Cabelas. They can't take ammo back so they offered me a deal at half price for the extra shells. They first asked if I could use them. If I'd said no I suspect they'd have let me keep them for free but I'm not that kind of arse.

Well Henry got back to me this AM and said thanx, keep the 2 mags. Guess I need to get the AR-7 now?  

Buy it, buy it, buy it! 

 

That'd be one hell of a marketing strategy for Henry. Ship out some add-ons  "by mistake"  and get orders for the bigger stuff. :-)

I have seen and read about Henry being great on service, and also passing/sending out hats and shirts and mugs other odds and ends.

 

Both UPS and Fed-Ex have regularly failed to ring my bell or knock, even when something was looking to get a signature. And delays, delays, delays.

I had two items shipped from the same source, shipped out 2 days apart. The second  item arrived 7 days before the first item shipped got here, with the first one languishing in one of the UPS "holding pens" for 4 or 5 days, according to their own tracking info. 

 

If a vendor makes a mistake I will let them know, regardless of if it's in "my favor" or their own. M ore than one has had me send back mistakes, but I have also had some who said to forget about it, it wasn't worth the time or paperwork to correct things, so I ended up ahead. 

 

Of course, I'm the anal retentive type who checks  the addition when a waitress hands me the check at a diner etc. If it's off, I mention it if it's too high OR too low. Simple addition isn't supposed to be based on a guess, and I hate it when someone can't take the time to check their own work.