I thought this deserved it's own thread. I recently inquired about the v7 titanium compensator which clearly looks like a flash hider but they claim it's not. I got it in yesterday and wow..... it's a flash hider. Here's my exchange so far with their customer service. I wanted to get some opinions on how to handle this.... There's no way this thing is legal or is there something to what they so call claim about titanium?

 

They seem to really believe what they are saying and I just don't understand the logic. I must be missing something

https://vimeo.com/160141815

 

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Why don't you just ask for a RA# and a refund as the product doesn't meet your needs.

 

Most companies won't say no to that.

Why don't you just ask for a RA# and a refund as the product doesn't meet your needs.

 

Most companies won't say no to that.

It needs to be shipped on my dime and they want a restocking fee. While it's not a lot of money it's the principle of it..... selling a mismarked product that could land more ignorant people in jail

 

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Properties of titanium increase the flash?   Ask to speak with her supervisor on grounds that she is clueless. 

Properties of titanium increase the flash? Ask to speak with her supervisor on grounds that she is clueless.

Yepp me and another member had quite the WTF moment when we read that

 

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did you not look at any of the pictures of this device, i see several pics on the site that would have sent up a red flag for most people.

did you not look at any of the pictures of this device, i see several pics on the site that would have sent up a red flag for most people.

I did. I wanted to see it in person first

 

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That's some rarefied B.S. they're spewing. 

I'm waiting on another reply back. At least I'm getting a good chuckle over this one

 

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Assuming you paid by CC, do a charge back.

I don't buy the "titanium increases the flash" BS either. But that's beside the point at hand.

 

Keep in mind that a FH in and of itself isn't illegal. For example, if you don't have a pistol grip - think mini 14, SKS, Ares SCR - or the rifle is not semi-auto - think Mossberg MVP - the FH is 100% legal and fine. There is nothing wrong with selling a flash hider to people in NJ as it isn't illegal on its ow until you install it on a semi-auto rifle that already has 2 of the "evil" features. That responsibility is on the buyer not the seller.

 

We bitch companies won't sell adjustable stock parts to NJ so we can pin them or install them on an 870 making them legal. We routinely state that it is up to the buyer to use the products in a manner that won't get them in trouble, not the seller to determine the legality of ownership. Then you say they shouldn't sell it to NJ so someone gets in trouble. It can't be both ways.

 

That being said, you purchased a product that you can't use. It wasn't defective, it just isn't what you wanted.

 

You said yourself in the other thread -

http://www.njgunforums.com/forum/index.php/topic/80848-titanium-compensators/?fromsearch=1

that it says "flash hider" in the description and you were taking a chance that it was mis-labeled in the product description:

 

It says "this style of flash hider" then at the bottom it says not a flash hider I'm the actual description. I think they just copied and pasted that flash hider part. I was thinking the Grooved one was less a2 styled

 

Both are the extended version that I linked

 

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And you talked about buying it with the intention of sending it back if it didn't work for you:

I ordered one. My other ar is on vacation from where I'm building this so no one can bitch about constrictive intent. If I don't like it or think it will be an "evil" feature I'll send it back. There's one more ti brake on the market that's most definitely not a flash hider in any sense

 

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Personally, I think you should send it back on your dime for shipping and if the re-stocking fee is reasonable you should pay that as well. This wasn't their mistake, it was your experiment, buying a muzzle device - that is legal to own in NJ - that didn't work out. Why should they cover it?

 

Just my opinion.

I don't buy the "titanium increases the flash" BS either. But that's beside the point at hand.

 

Keep in mind that a FH in and of itself isn't illegal. If you don't have a pistol grip - think mini 14, SKS, Ares SCR - the FH is fine. Nothing wrong with selling it to people in NJ as it isn't illegal until you install it on a semi-auto rifle that already has 2 "evil" features. That reaponsibity is on the buyer not the seller.

 

We bitch companies won't sell adjustable stock parts to NJ so we can pin them or install them on an 870 making them legal. We state that it is up to the buyer to use the products in a manner that won't get them in trouble. Then you say they shouldn't sell it to NJ so someone gets in trouble. It can't be both ways.

 

That being said, you purchased a product that you can't use. It wasn't defective, it just isn't what you wanted.

 

You said yourself in the other thread -

http://www.njgunforums.com/forum/index.php/topic/80848-titanium-compensators/?fromsearch=1

that it says "flash hider" in the description and you were taking a chance that it was mis-labeled in the product description:

 

 

And you talked about buying it with the intention of sending it back if it didn't work for you:

 

Personally, I think you should send it back on your dime for shipping and if the re-stocking fee is reasonable you should pay that as well. This wasn't their mistake, it was your experiment, buying a muzzle device - that is legal to own in NJ - that didn't work out. Why should they cover it?

 

Just my opinion.

I get what you are saying H.E. but at this point it's more about the misinformation that they are supplying. Yes I could use this on a different gun or sell it which I honestly might just do at this point.

 

I'm not sure if the video I posted loaded for you guys but the package literally says flash hider on it.

 

I may be at fault for ordering something with the intention to return it if I didn't like it but that's besides the fact that the product is severely misrepresented and they are spewing b.s.

 

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Also - you need to charge your phone.

Meh. Agree to disagree.

 

You bought a product that is legal to own and not defective. You knew they called it a flash hider and chose to gamble that the product description was incorrect - guess what? It was not.

 

You rolled the dice and came up craps.

 

I've done it before and I am sure I'll do it again. Some of the parts I kept and go into the parts bin. Other times, I requested to return them. When I did send them back, I paid the return shipping and the restocking fee as necessary. It was my mistake for not researching the product.

 

Side note - I honestly can't believe you looked at the pictures of that device and thought it was anything but a FH.

 

The Titanium BS is garbage, but doesn't change anything in this case. This isn't about them being clueless or trying to spin some black magic BS to make their product seem more desirable. It does however put them on my NFE list for doing business with them.

I think a magnesium device might increase flash signature a bit.

Meh. Agree to disagree.

 

You bought a product that is legal to own and not defective. You knew they called it a flash hider and chose to gamble that the product description was incorrect - guess what? It was not.

 

You rolled the dice and came up craps.

 

I've done it before and I am sure I'll do it again. Some of the parts I kept and go into the parts bin. Other times, I requested to return them. When I did send them back, I paid the return shipping and the restocking fee as necessary. It was my mistake for not researching the product.

 

Side note - I honestly can't believe you looked at the pictures of that device and thought it was anything but a FH.

 

The Titanium BS is garbage, but doesn't change anything in this case. This isn't about them being clueless or trying to spin some black magic BS to make their product seem more desirable. It does however put them on my NFE list for doing business with them.

We will have to agree to disagree. You are right that I took a gamble and lost on it. I was looking for something to skirt the system with this device and it looks like it won't work for its intended purpose which is a shame because I really like the device.

 

This thread was more 50% me pointing out our dumb email exchange, 40% buyer beware notice and 10% complaining about getting a refund

Also - you need to charge your phone.

Constructive answer there[emoji14]

 

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I think a magnesium device might increase flash signature a bit.

I will going to mention that in my next email depending on how they answer this.

 

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You knew they called it a flash hider and chose to gamble that the product description was incorrect - guess what? It was not.

I thought they said it was NOT a flash hider in the description of this product. Am I missing something here?

I thought they said it was NOT a flash hider in the description of this product. Am I missing something here?

You be the judge of it because they don't know, I don't know, nobody knows.....

 

http://www.vertexops.com/mobile/Product.aspx?ProductCode=V7-FH-A2-EV

 

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It would be way easier if nj just defined what a flash hider was instead of waiting for someone to get popped so we know

 

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That is the flash hidingest flash hider that ever hid a flash.

 

You need to stop digging in the conversational hole you're in on this - are you expecting Lindsey to suddenly say "Yeah, I've been totally talking out of my ass the whole time"?  Not gonna happen.

 

Ask them for an RMA, ship it back and move on.

No but I'm genuinely curious about what she's going to say next. Instead of returning it I'd rather just hook someone up on here with it and not use their company again

 

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I'll give you a dollar for it.

You be the judge of it because they don't know, I don't know, nobody knows.....

 

http://www.vertexops.com/mobile/Product.aspx?ProductCode=V7-FH-A2-EV

 

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Ok, thanks for the link. They clearly state "Not a Flash Hider" at the bottom, so they are representing the product as such. I'd think that's all you need to lean on since this puppy seems to be the same thing they sell as a flash hider

 

Maybe you want to send them this link with a nice note on how " antireflecive coating does not a flash hider make"

 

"A flash hider works by efficiently mixing the air and the unburnt powder at the end of the muzzle in such a way that there is no flash. To understand exactly how it does that requires a mixture of fluid dynamics and chemistry..."

http://www.thetruthaboutguns.com/2013/12/foghorn/ask-foghorn-whats-the-difference-between-a-muzzle-brake-a-compensator-and-a-flash-hider/

Why are flash hiders illegal on certain weapons anyway? How does it prevent crime?

Why are flash hiders illegal on certain weapons anyway? How does it prevent crime?

It's nj it doesn't have to make sense.

 

 

I emailed the manufacturer because the retailer stopped answering the questions. Here's there response

 

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So it's a flash Suppressor then

So it's a flash Suppressor then

Yea.... they literally say so right there. Now 2 companies I won't patronize

 

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I'm not sure how you could look at that and conclude it wasn't. I'm sorry but this is on you, if someone post a cat for sale and looks like it has feathers in the picture, you can't be too upset when you get a duck. You should have asked your questions before you ordered. 

I understand why you're upset, but it sounds like you got a good answer from someone that knows what they're talking about. They probably never thought that saying it's not a flash hider could cause confusion in restrictive states.