It frustrating that they take your money immediately but never send email to confirm shipping. It`s been a full week and no response from them but they do have my money, go figure.

Plus calling the online number it says you will be answered in 30 minutes but its been 45 minutes already and it still says you will be answered in 30 minutes.

Avoid these people

Great now it says 55 minutes, seems the longer you stay on hold , the wait gets longer

Meh I've had zero issues with them

 

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depending on what u order shipping can be a few days to few weeks, nothing new

 

i have always had good dealings with them

MidwestPX.com    Ty is awesome and a site sponsor.

 

JoeBobsOutfitters.com    Again, awesome folks.  

2 bricks of 22 is the order, but why hit my card for money and then wait untill they get it ready, Other sites dont bill untill it goes out the door. That never happens with Midway or the other sellers

Order was placed the on the 17th , we`ll see when it gets here.

Had credit card stolen twice because of PSA. For ammo SG or Selway are much better. For MAGS MidwestPX, Estrella, or Charlie Cooper's.

 

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With Topher on MidwestPX but I've ordered one time from PSA on a Black Friday premium BCG deal and it arrived quickly.  The site had warned they may not ship for 14 days due to volume but I received in about 4 days. 

2 bricks of 22 is the order, but why hit my card for money and then wait untill they get it ready, Other sites dont bill untill it goes out the door. That never happens with Midway or the other sellers

Order was placed the on the 17th , we`ll see when it gets here.

 

If that's your first order for ammo, it might be on hold if they didn't file your FID and DL in their system.  They don't remind customers of that unfortunately...  I've had decent luck emailing their CS dept in the past

Fatty has it right.  PSA will not notify you if ammo order requires copy of your FID.  Others have complained about this. PSA has had sever swings on shipping times. They used to be notoriously slow, then it was lightning fast, then slow again.  Don't know why.  I have not ordered from them in quite a while.  Just not seeing stellar deals, esp. on ammo.

This is nothing new about PSA, I've been hearing these type of complaints for years. However, they always seem to deliver. They may be slow, uncommunicative and take the money up front, but they always seem to come through. If you deal with these people, do it with your eyes open and know what you're dealing with.

 

Adios,

 

Pizza Bob

I've dealt with them for years...  Not the fastest to ship out but they'll get to it eventually. 

No problems here.  

I've bought quite a few things from them with no problems, and I wouldn't worry about getting my item. Although almost everything I ordered from them came pretty fast. Joebobs are great too, but it's hard to beat some of PSA's sales.

This is nothing new about PSA, I've been hearing these type of complaints for years. However, they always seem to deliver. They may be slow, uncommunicative and take the money up front, but they always seem to come through. If you deal with these people, do it with your eyes open and know what you're dealing with.

Adios,

Pizza Bob

This has been my experience as well. They have always had what they said they have in inventory and have come thru. Even when 22lr was very scarce. Just required patience. I followed up my order with a scanned copy of my FID sent to them via email.

I love Palmetto State.

Hilarious, they wont send me an email confirming receipt of my info or email but constantly send me emails

for buying their products. Have emailed it twice and faxed it twice and no response from these people.

Very poor customer contact.

The big questions are:

 

• Did your order have anything that requires FID (Ammo?)
• Is your FID on file with Palmetto yet?  If not, have you sent in the info?
• Does your shipping address match your FID?

as long as you keep one thing in mind..   if you need it fast, order it elsewhere..  otherwise, i have not had issues with them.  i always get what i ordered.  i gave them my FID on my first order and i havent had an issue since (but I read the FAQ's ahead of time, so I knew i had to provide).   they do suck at giving an order confirmation, but they will definitely give a shipping confirmation. 

PSA has always seemed good to me.

This is the way of PSA.

 

Many orders fast and easy.

 

Some orders slow and greasy.

 

Woe upon she or he that tries to call the number toll free.

I will order from them. Always have,  with zero Problems. Maybe you need to go march with the women!

Cant recall any issues with PSA. 

When ordering from PSA, its best to order and just forget about it...then be surprised when it finally shows up. 

If they have a great deal on something you don't need in a hurry, order it. It will show up eventually.

 

If you need something in a hurry, this is not the company to go to.

I will order from them. Always have, with zero Problems. Maybe you need to go march with the women!

Little funny.

They are what they are, typically good prices, sometimes great prices, sometimes fast shipping, sometimes not.  I use them when appropriate and have found some great deals.

The bigger concern is the repeated reports of cc theft after ordering from them.

 

 

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I think PSA is great. Never a problem and good pricing. Too bad you have had a poor experience.

Bt. Had the same issue. Ordered a build. They only sent the lower with no lpk or buttstock or nothin. Emailed waited a week. Second email was i will give you 5 more days or ill cancel it on my cc. On the last day the phone finally said 10 min wait time. Ive called before and they said 70 min wait time. So i waited and within 10 mins they answered and fixed it all. Pain in the ass. But theyll make good. Yes. Very frustrating.