checko 180 Posted July 10, 2013 Not Amazon's fault really, one of their sellers. I bought this item http://www.amazon.com/Laserlyte-Shotgun-Rail-Mount-Exte/dp/B0041FPG40/ref=sr_1_1?ie=UTF8&qid=1373478368&sr=8-1&keywords=laserlyte+tri+rail From GRG MFG. They sent me this Its obviously a fake, as it doesnt fit, and Lazerlyte is made in America. Pretty obvious they did this purposefully and tried to pass a chinese knockoff of my product. GRG gave me an RA # but told me it was my responsibility to send it back! I spoke to Amazon Customer Service and they got them to take care of the shipping. Just a buyer beware for everyone. Quote Share this post Link to post Share on other sites
NJSlick 0 Posted July 10, 2013 Amazon has some the best customer support out there. I try to buy as much as possible from them. Highly recommend you become a prime member too! Glad they took care of you Quote Share this post Link to post Share on other sites
ryan_j 0 Posted July 10, 2013 Be careful with third party sellers. Amazon itself is stellar. Quote Share this post Link to post Share on other sites
checko 180 Posted July 10, 2013 Be careful with third party sellers. Amazon itself is stellar. I've bought a crap ton of stuff through amazon and this is the first major issue I've had. It just pissed me off they intentionally sent me a POS and then told me to pay to get it back. Overall lve always been happy with amazon service. Quote Share this post Link to post Share on other sites
Krdshrk 3,878 Posted July 10, 2013 Item says "In Stock. Sold by GRG MFG" That's not amazon itself. Buy stuff that's "Fulfilled by Amazon" (plus you get free super saver or prime shipping) and you won't have that problem. Quote Share this post Link to post Share on other sites
mikeyjones 88 Posted July 10, 2013 Amazon is awesome from a buyers perspective but blows as a seller. I got gipped out of $600 that I'll never see again. Quote Share this post Link to post Share on other sites
JT Custom Guns 959 Posted July 10, 2013 That does not look like a hose............... Quote Share this post Link to post Share on other sites
checko 180 Posted July 10, 2013 That does not look like a hose............... That's why I was angry Quote Share this post Link to post Share on other sites
checko 180 Posted July 10, 2013 Item says "In Stock. Sold by GRG MFG" That's not amazon itself. Buy stuff that's "Fulfilled by Amazon" (plus you get free super saver or prime shipping) and you won't have that problem. I know it wasn't Amazon. I said that in the initial post. Quote Share this post Link to post Share on other sites
DargZ 5 Posted July 10, 2013 Yeah, I'm a bit wary about buying third party from Amazon. I only do it cause Amazon has good customer service. I got hosed with a part for a HVAC. They said Honeywell and the product was some knockoff. Needless to say it did not work. I then had to pay restocking fees to return and the return shipping. I raised the issue with Amazon and they credited me immediately. I would leave a negative feedback for GRG as they are trying to pass it as something else so that other buyers can be aware. I would also leave it in the feedback of the product. Quote Share this post Link to post Share on other sites
checko 180 Posted July 10, 2013 Yeah, I'm a bit wary about buying third party from Amazon. I only do it cause Amazon has good customer service. I got hosed with a part for a HVAC. They said Honeywell and the product was some knockoff. Needless to say it did not work. I then had to pay restocking fees to return and the return shipping. I raised the issue with Amazon and they credited me immediately. I would leave a negative feedback for GRG as they are trying to pass it as something else so that other buyers can be aware. I would also leave it in the feedback of the product. Sounds very similar. I will be giving negative feedback as soon as I get my money back. Quote Share this post Link to post Share on other sites
Sticky Grips 4 Posted July 11, 2013 I had an issue with an Amazon seller. Amazon refunded my money and i still have the part that i got burnt on. Quote Share this post Link to post Share on other sites
Shawnmoore81 623 Posted July 11, 2013 I order a lot of stuff from amazon. Especially when I need it fast. Amazon prime is worth it's weight in gold. Quote Share this post Link to post Share on other sites
Arbelest 29 Posted July 11, 2013 Thanks for the heads up, I just ordered a lot this week and will keep my eyes open for knockoffs. Also Amazon Prime is great (Yay cheap student prime!) Quote Share this post Link to post Share on other sites
Bugsy732 1 Posted July 18, 2013 I have bought a few questionable items off amazon but since i am a prime member and try to use my membership to it's fullest, i've never had a problem returning an item. Glad you got things taken care of. Quote Share this post Link to post Share on other sites