tommyfeds 2 Posted July 14, 2014 Ill let my email do most of the talking, however I ordered 250 rounds of reloaded .357 from LAX. Couple of the rounds concerned me, more so the split case, however I only mentioned the Tula steel because it was there. So am I expecting too much for a response? I know I didnt say I wanted something, but customer service would dictate at least a response and maybe like a free shipping code or something. Ive ordered reloads from Freedom and have had zero issues, love 'em, however Id be hesitant to reorder from Lax. What do you think? I sent the below message on the 9th............ Thanks for readin, Tom _________________________________________________________________________________________________________ Hello, I received my order today via FedEx. Packaged great, thanks! I just wanted to note a couple of the rounds. First and foremost is a split/damaged case. I would not feel safe shooting this round. And second is a steal cased Tula round. Im just glad I decided to place them in trays for transport which gave me a chance to check each round out. That split case is really a concern for me and makes me question my purchase. Please see the attached pics. Thanks, Tom Quote Share this post Link to post Share on other sites
Lalo 13 Posted July 14, 2014 Wow! Good job catching those. Shooting that cracked case would have en bad.. mkay? I've never dealt with LAX so I can't speak on what they would say. How was the ammo advertised? Either way, I wouldn't order from them again if I had other options. Quote Share this post Link to post Share on other sites
tommyfeds 2 Posted July 14, 2014 The description states "brass and nickel plated brass casings"......again, Im not too bothered by the one steel casing in there. Im not too unreasonable to not understand, if it was the only issue I wouldnt have mentioned it. I am bothered by the lack of response on the split case. Who knows what would happen. Its not a .22 after all. Quote Share this post Link to post Share on other sites
Donobieus 15 Posted July 14, 2014 I ordered some 9mm from LAX and the count came up short... They immediately sent me a reply apologizing and gave me a 10 percent off vote... I was happy with that. Quote Share this post Link to post Share on other sites
Howard 538 Posted July 14, 2014 I had an issue with getting one round once from Freedom where the bullet was depressed too far. I sent an email, not specifically asking for anything and they sent me a free box of ammo to make up for it. That is what I call great customer service. Quote Share this post Link to post Share on other sites
Malsua 1,422 Posted July 14, 2014 Shooting that cracked case would have en bad. Why is that? The entire shell casing is inside of the cylinder and the brass will simply form out to the cylinder and the round will go out the end. The rim of the brass should keep any gases from blowing back to the operator. Quote Share this post Link to post Share on other sites
tommyfeds 2 Posted July 14, 2014 Im with you on that theory.......however.......Im not shootin it. Ill call it the first test case for the bullet puller I just picked up with the rest of my reloading supplies. Quote Share this post Link to post Share on other sites
Malsua 1,422 Posted July 14, 2014 Im with you on that theory.......however.......Im not shootin it. Ill call it the first test case for the bullet puller I just picked up with the rest of my reloading supplies. I wouldn't have shot it either, I'm not convinced that there would have been any problem. A split base or something could be a huge problem..mid case...meh. Quote Share this post Link to post Share on other sites
average joe 5 Posted July 15, 2014 The only reloads i would shoot are my own. Quote Share this post Link to post Share on other sites
PeteF 1,044 Posted July 15, 2014 Without the brass containing and directing the expanding gases you would probably get gas out the back of the cylinder. Right next to your hands. You probably seen the picture of someones thumb that was near the front cylinder gap. Very not pretty. Also loss of gas pressure could also result in a stuck round in the barrel. Good rule of thumb, if something seems wrong it is. Is your hand worth more than 25 cents? Quote Share this post Link to post Share on other sites
mipafox 438 Posted July 15, 2014 That aint right at all. Especially in a high pressure round. Pull a few and weigh them all. Or just pull them all. Or send them back. Quote Share this post Link to post Share on other sites
raz-0 1,259 Posted July 16, 2014 Beyond unacceptable. This is the kind of qc that is a warning to just not do business with them again. They clearly are not checking for jack, so what else did they miss? Quote Share this post Link to post Share on other sites
tommyfeds 2 Posted July 16, 2014 Maybe Ill get a response from them on their FB page.......... Quote Share this post Link to post Share on other sites