david8613 69 Posted June 11, 2013 Does anyone know if Rguns is still in business? My friend ordered an upper sometime ago and still has not received it yet, he tried contacting them several times with no response.... Quote Share this post Link to post Share on other sites
Lalo 13 Posted June 11, 2013 Ughh... sucks for your friend. I have no experience with them directly, but I made it a point NOT to order stuff through them when I was looking. Plenty of reviews on other forums (arfcom, etc) or just google it. if I was your fiend, have him document the times he has tried to contact them and then file a claim with the CC and forget about RGuns. Quote Share this post Link to post Share on other sites
NYMetsFan86 9 Posted June 11, 2013 I ordered from RGuns not to long ago about 2 or 3 weeks. i contacted them 3 days ago about a lead time on my upper, bcg, and other Nickel boron parts. they responded with a short but sweet "4 weeks".....?????4 weeks from now, 4 weeks form yesterday???, 4 weeks from the order date???.....holy vagueness batman Quote Share this post Link to post Share on other sites
A-Tech 8 Posted June 11, 2013 Eff rguns.net ! They are horrible! They think they are the only source of parts and can bully the whole market. I waited months for a bcg that was scheduled at 2 weeks. I have a dozen emails exchanged with them showing all kids of attitude and unprofessional responses. Never, will I ever order from them again. I ordered from RGuns not to long ago about 2 or 3 weeks. i contacted them 3 days ago about a lead time on my upper, bcg, and other Nickel boron parts. they responded with a short but sweet "4 weeks".....?????4 weeks from now, 4 weeks form yesterday???, 4 weeks from the order date???.....holy vagueness batman this is their generic response. They don't clarify anything. Quote Share this post Link to post Share on other sites
DirtyDigz 1,812 Posted June 11, 2013 yes they're still in business, yes their customer service is staffed with douchebags. Only way I'll buy something from them is if aimsurplus.com is selling it for them. Quote Share this post Link to post Share on other sites
NYMetsFan86 9 Posted June 12, 2013 yes they're still in business, yes their customer service is staffed with douchebags. Only way I'll buy something from them is if aimsurplus.com is selling it for them. Sounds like my plan for the future. Never again after they fill my order Sent from my SCH-I535 using Tapatalk 2 Quote Share this post Link to post Share on other sites
Bugsy732 1 Posted June 12, 2013 They are still in business. They are really really slow. There are plenty of reviews for them online. I had placed an order 2 months ago. got charged a month later and still no product. If i dont get the upper i ordered by the end of the month i will file a complaint with the CC company and see what can be done. who knows... Quote Share this post Link to post Share on other sites
NYMetsFan86 9 Posted June 13, 2013 They are still in business. They are really really slow. There are plenty of reviews for them online. I had placed an order 2 months ago. got charged a month later and still no product. If i dont get the upper i ordered by the end of the month i will file a complaint with the CC company and see what can be done. who knows... Wow man im glad i ordered while i wait for my fid. Sounds like it will be a while. Sent from my SCH-I535 using Tapatalk 2 Quote Share this post Link to post Share on other sites
Bugsy732 1 Posted June 13, 2013 Tell me about it.. i'm just glad I was able to get something else to hold me over until it comes... if ever.... Quote Share this post Link to post Share on other sites
NYMetsFan86 9 Posted June 13, 2013 Tell me about it.. i'm just glad I was able to get something else to hold me over until it comes... if ever.... Sent from my SCH-I535 using Tapatalk 2 Keep us posted. Let me know when u finally get it Quote Share this post Link to post Share on other sites
mrg455 6 Posted June 13, 2013 I've ordered from them before, super slow, I was told it was a two month wait, ended up being almost 5 months before I got my lower. They have very good prices and a very good product, but I would not order from them again unless I was in no hurry! As to the ones talking about filing complaints with the CC companies and BBB, I ask why? They don't charge your CC until they are ready to ship the product. Yes having to wait so long SUCKS, but there is noting illegal about it. Quote Share this post Link to post Share on other sites
Bugsy732 1 Posted June 14, 2013 They already hit my card for the cost of the upper. I've been emailing them and calling to find out if they shipped and why my card was charged. It's been almost a month now since I was charged and still no product and I haven't been able to get in touch with them. Hopefully it's just an oversight, I've always been one to give the benefit of the doubt. Quote Share this post Link to post Share on other sites
mrg455 6 Posted June 14, 2013 They already hit my card for the cost of the upper. I've been emailing them and calling to find out if they shipped and why my card was charged. It's been almost a month now since I was charged and still no product and I haven't been able to get in touch with them. Hopefully it's just an oversight, I've always been one to give the benefit of the doubt. Ah ha...That my friend, is another story. In that case, I might just show up at their door if they don't want to get back to me! Quote Share this post Link to post Share on other sites
NYMetsFan86 9 Posted July 9, 2013 Just sent an email inquiring about a cancellation fee. originally i just wanted to cancel two small items. But man you guys are right. So far ive gotten: "4 weeks" and "4 to 6 weeks, we are just really swamped right now" Quote Share this post Link to post Share on other sites
BMWR12 35 Posted July 10, 2013 I got the stuff I ordered in march about 2 weeks ago. Quote Share this post Link to post Share on other sites
colnar 0 Posted July 10, 2013 Sounds like the same people working here do FID and P2P applications as well. Quote Share this post Link to post Share on other sites
Earlswagger 13 Posted July 10, 2013 Hi keep in mind they really stock nothing and basically use the manufactures as a drop ship. They are a spin off from buds ( I think a fall out years ago) like someone else said. Almost zero cust service...It's a crap shoot when manufactures are so in back order and places like this are really just a paperwork stop. Quote Share this post Link to post Share on other sites
NYMetsFan86 9 Posted July 10, 2013 actually got a response back fairly quick. They canceled my order free of charge apparently. wow I can find another source for my 556 build. Yes!!! impressed they didnt give me crap about it, they must be swamped as hell Quote Share this post Link to post Share on other sites
mipafox 438 Posted July 13, 2013 Does anyone know if Rguns is still in business? My friend ordered an upper sometime ago and still has not received it yet, he tried contacting them several times with no response.... That's a pretty clear sign that Rguns is still in business. Quote Share this post Link to post Share on other sites
NYMetsFan86 9 Posted July 13, 2013 funny thing is I went on aimsurplus.com and ordered the exact nickel boron bcg i was about to wait 3 months for from rguns. it shipped immmediatley from aim... Quote Share this post Link to post Share on other sites