dpceo 0 Posted December 20, 2012 Just a little insight on what happened today to my father while at Dicks Sporting goods. After weeks of waiting from Dicks in brick NJ to receive a cheap O/U 12 gauge and being unsuccessful, finally a manager finds one for me at the Dicks in East Brunswick NJ and places it on hold for my dad. My dad took the drive to East Brunswick NJ and upon arriving asks for help from the lodge. He then says he had an O/U waiting for him to pick up. Great the gun was there!! He then began the process of showing all his credentials and filling out the paperwork. Lodge employee receives all paperwork and I’m assuming reviews it. THIS IS THE BEWARE PART After 15 minutes the manager comes and tells my dad the paperwork was filled out wrong and she could not sell my dad the firearm. He returns with, "I’m sorry please let me fix it or redo the paperwork". She in turn responds with " Im sorry at Dicks once you fill out the paperwork wrong we are not able to give you another set." My dad was like ok please rip up my old paperwork and forget it then. She responds with " I’m Sorry here at Dicks we can’t throw it away and you will not be able to buy and more firearms at any of our dick locations. My dad was dumfounded he was like I don’t understand "I messed up paperwork, so I cant buy any more guns from any other Dicks." My dad responses with "Do you know how many times I've witnessed you guys mess up and fix it. He was so frustrated he walked out. I don’t know if what the manager did was right or not, but for a law abiding citizen to have to feel like he committed a crime is outrageous. After calling the Dicks store and trying to talk to the district manager I was told that I am unable to contact the DM and that every store can make there own call if they want to sell the firearm or not. I'm guessing Dicks discriminates or the manger hasn't got any in a while. Quote Share this post Link to post Share on other sites
Krdshrk 3,878 Posted December 20, 2012 Toss a PM to HenryM - he works at that store - may be able to help. Quote Share this post Link to post Share on other sites
Clintoon Eastwood 2 Posted December 20, 2012 Nice intro, well not really nice but welcome to the forums? Quote Share this post Link to post Share on other sites
hiker88 22 Posted December 20, 2012 how exactly did he fill out the form incorrectly? Quote Share this post Link to post Share on other sites
this_is_nascar 162 Posted December 20, 2012 I'm thinking one of the questions were answered incorrectly, by mistake. Quote Share this post Link to post Share on other sites
djg0770 481 Posted December 20, 2012 I'm thinking one of the questions were answered incorrectly, by mistake. Unfortunately, I can understand that policy. I would recommend in the future that he carefully read each question before just running down the list inadvertently. Quote Share this post Link to post Share on other sites
NJScott 15 Posted December 20, 2012 With all due respect, your father shouldn't be giving Dick's any business, period. Now it's a moot point. Quote Share this post Link to post Share on other sites
lunker 274 Posted December 20, 2012 Here's a great opportunity to see what our vendors in your area have in stock. Quote Share this post Link to post Share on other sites
panteramatt 27 Posted December 21, 2012 Yea Dicks is horrible to anyone looking or trying to buy a gun. Went through it 3 times with them, never again. Quote Share this post Link to post Share on other sites
M4BGRINGO 139 Posted December 21, 2012 If I remember correctly most of the questions the buyer needs to answer are no, except for one of them. I bet he didn't fully read the question, marked a box which precludes him from being able to buy a firearm in this state, and Dicks doesn't want to worry-about any possible repercussions. Quote Share this post Link to post Share on other sites
Ray Ray 3,566 Posted December 21, 2012 Here's a great opportunity to see what our vendors in your area have in stock. bingo eff dicks Quote Share this post Link to post Share on other sites
9X19 125 Posted December 21, 2012 It's probably best that Dick's does stop selling guns. If he was not denied and just filled the paperwork out wrong he had every right to get it back from them. Total fail on their part. Quote Share this post Link to post Share on other sites
this_is_nascar 162 Posted December 21, 2012 I'd be interested in hearing from the OP to fully undertand how the form was messed-up. Quote Share this post Link to post Share on other sites
gunguy1960 2 Posted December 21, 2012 Stores with similiar customer service should be required to call themselves Dicks as well. Would make for an amusing ride along our major roads. Quote Share this post Link to post Share on other sites